Information on opening new water, sewer or power service accounts, including how to connect to city services, obtain street lighting, or obtain water service to a community garden. Contact information for
weekdays, 7:00 a.m. to 6:00 p.m.
New Water, Sewer & Electricity Service - for Property Owners
Need to start water/sewer (or electricity) service for a property you just purchased?
Our Customer Service Center can assist you. They will need to get some information from you and obtain a meter reading from the property. Please call 614-645-8276 weekdays from 7:00 a.m. to 6:00 p.m.
- learn more
New Water and Sewer Service - for Tenants
If you are renting (or purchased on land contract) and want to receive water/sewer bills directly:
you will need to complete and sign a Tenant Billing Agreement with the property owner in order to receive bills. NOTE: the property owner will receive a copy of all bills. Please call 614-645-8276 weekdays 7:00 a.m. to 6:00 p.m. View FAQs.
- learn more
Division of Power Service Area Map
If you live or operate a business within the Division of Power's service area, we may be able to provide your electric service, if you are not already a city customer. View an interactive-searchable map of our service area. Please complete the online service request form. Electricity Commercial Services are also available. Learn about rates for electricity, private area lighting, festival connections and special charges. A glossary of terms is also included. Contact Customer Service at 614-645-7360.
- learn more
Obtaining Water Service
To verify if a property is eligible for water service from the City of Columbus, please contact the Sales Office at 614-645-7330. Includes associated forms required for connecting to city water service and a schedule of the fees.
- learn more
Obtaining Sanitary Sewer Service
To verify if a property is eligible for sanitary sewer service from the City of Columbus, please contact DOSD's Permit Desk (614) 645-7490, or in person at 111 N Front Street Columbus, OH 43215 (weekdays 7:30 am - 4 pm).
- learn more
Obtaining Water Service in a Community Garden
Learn how to obtain water service to get a garden started in your community and the potential cost that may be incurred.
- learn more
Auxiliary Metering Systems
Sewer charges are based on water usage and assumes all water is discharged to the city’s sewer system. Those using large amounts of water not entering the sewer system (examples: outdoor watering, irrigation systems) could save by installing an auxiliary meter system.The system must be purchased, installed and maintained privately. Only specific meters will be approved for usage and must be inspected by the city to set up the account. A $2 service charge is added for auxiliary meters.For questions, information on the equipment and proper installation or to schedule an inspection call: 645-8276 weekdays, 7 a.m. - 6 p.m.Learn More About Auxiliary Metering Systems
- learn more
Water & Sewer Contract Communities
DPU provides water & sewer service to well over 20 communities in addition to Columbus through contractual agreements. Many of the customers in these communities receive a bill from Columbus. Other municipalities buy water in bulk from Columbus and handle their own billing (master metered communities).
- learn more