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Be Informed about Utility Line Warranty Plans

Columbus utility customers may periodically receive solicitations for private property water, sewer and electrical insurance plans, which often prompts calls our Customer Service Center. The answer to this frequently asked question is that the city has no partnership or affiliation with any of these companies and therefore takes no position on them. Like anything else, buyer beware and be sure to read the fine print.

Homeowners are responsible for their home service lines and the city maintains the public lines up to the point of that private property service connection. For questions, call us at 614-645-8276.