Working with federal authorities and cybersecurity experts, the City of Columbus continues its investigation and response to a July cybersecurity incident.
7/31/2024
As of Wednesday, July 31st, the 311 website and mobile app are accepting service requests.
7/24/2024
Due to citywide system outages caused by the recent cybersecurity incident, the 311 Service Center is currently only available to residents by calling 614.645.3111. We apologize for the inconvenience. Thank you for your understanding and patience as the City continues working diligently to fully restore all systems.
24 Hours/Day 311@Columbus.gov 311 Mobile App for iPhone 311 Mobile App for Android
Monday - Friday 7:00 am - 7:00 pm (614) 645-3111
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During Non-Business Hours
Water Emergency (614) 645-7788
Electric Emergency (614) 645-7627
Sewer Emergency (614) 645-7102