Questions or Suggestions? Email:
[email protected]

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Human Services Resources


Mid-Ohio Food Collective
614-277-FOOD (3663)

Columbus City Schools Food Program

Children's Hunger Alliance

Ohio Association of Foodbanks

All People’s Fresh Market

Hands On Central Ohio

Lutheran Social Services Food Pantries

Clintonville-Beechwold Community Resources Center

Broad Street Food Pantry

St. Stephen’s Community House

Apply for healthcare, child care, food and cash benefits

Families First Coronavirus Response Act



**Do You Need Shelter?

For those seeking shelter in Franklin County, there is a Homeless Hotline for single adults and families (adults with children).  You must call 614-274-7000 to be assigned a bed. The hotline is available 24/7.

If you are seeking shelter from an abusive intimate partner relationship in Franklin County, call the LSS CHOICES 24-hour crisis hotline at 614-224-4663 (HOME). You can only be admitted to the shelter by calling this number.

Rental Assistance Resources

Tenant FAQs

Landlord FAQs

Community Shelter Board

Van Buren Center

Faith Mission

Friends of the Homeless

Columbus Metropolitan Housing Authority

Affordable Housing Alliance of Central Ohio

Rental Assistance

HUD Foreclosure and Eviction Moratorium

Senior Affordable Housing


Columbus and Franklin County Landbanks

Star House

Huckleberry House

Kaleidoscope Youth Center

National Low Income Housing Coalition


Ohio State University Wexner Medical Center


Nationwide Children’s Hospital

Mount Carmel Health



Department of Public Utilities payment options:

-Use drop boxes at 111 Front Street or in front of the Public Utilities Complex along Twin Rivers Drive (910 Dublin Road) 

-Online portal:

-Payment by phone or billing questions can be directed to the Customer Service Center 7 am – 3 pm:  614-645-8276

-Western Union locations in Kroger stores:

Building and Zoning Services operations will continue until further notice:

  • All online activities will remain available
  • Inspections for commercial, multi-family new build, and residential new builds with scheduling occurring online at or by phone (614) 645-8235

Columbus Division of Fire:  

Columbus Fire Prevention Bureau Invoice Payment System
(614) 221-3132 Ext. 7-5627

Department of Public Service:

  • The in-person permit counter will be closed at the end of business today and an online, email or phone permitting process will be utilized.
  • Parking tickets can be paid on line or call (844) 565-1295
  • Impound Lot customer hours will be 11am-6pm Monday-Saturday and are subject to change.
  • Use the City of Columbus portal for permit applications.
  • Contact the permit counter through email at [email protected] or (614) 645-7497 with any issues or concerns


Columbus Department of Public Utilities Discount Programs

Ohio Department of Job and Family Services SharedWork Ohio Program

File for Unemployment

Coronavirus Tax Relief

Huntington Bank Programs and Assistance

Fifth Third Bank Coronavirus Hardship

Breathing Association Financial Help


Crisis Services - If you or someone you care about is experiencing a mental health or addiction crisis:
For Adults - Netcare 614-276-CARE (2273) 
For Youth (17 and under) - Nationwide Children’s Hospital 614-722-1800

Crisis Text Line - Text the keyword “4hope” to 741 741 to be connected to a trained Crisis Counselor within 5 minutes. The Crisis Text Line is a free, confidential service available 24/7 via text on mobile devices.

Alcohol, Drug and Mental Health Board of Franklin County (ADAMH):

Directory of providers - Check a provider’s website and social media for current information on services. Many have modified their services and hours but are still serving the community.

The P.E.E.R. Center Warmline – 614.358.TALK (8255)

The PEER Center is currently closed for in-person support. However, the Warmline for non-crisis peer support, has been expanded to 18 hours a day. The Warmline is staffed by individuals in long-term mental health, addiction and trauma recovery.

National Disaster Distress Helpline - 1.800.985.5990 or text “TalkWithUs” to 66746
Spanish speakers text “Hablanos” to 66746
1-800-846-8517 TTY

Ohio Department of Mental Health and Addiction Services



Age Friendly Columbus

Central Ohio Area Agency on Aging

Alzheimer’s Foundation of America
Toll-Free Helpline (866-232-8484)  
Text message 646-586-5283

Lutheran Social Services CHOICES
614-224-HOME (4663)

Columbus City Attorney's Stalking and Domestic Violence text line
Victims can reach the City Attorney’s Domestic Violence & Stalking Unit by sending a text message to 614-653-8075 and providing domestic violence advocates with their name, a safe time to communicate, and an email or phone number where they can be reached. For their protection, victims are encouraged to delete their own message after it is sent. The City Attorney’s domestic violence advocates will contact the victim at the designated time to discuss safety planning for them and their family.


Keep Ohio Connected (internet service availability)

Free and Low Cost Internet Plans

Wi-Fi HotSpots