Questions or Suggestions? Email:
covid19resources@columbus.gov

Receive Mayor’s Office Emails

Sign Up Through GovDelivery

GovDeliveryBubble

Human Services Resources

FOOD ACCESS

Mid-Ohio Food Collective
614-277-FOOD (3663)

Columbus City Schools Food Program
614-365-5000

Children's Hunger Alliance
614-341-7700

Ohio Association of Foodbanks
614-221-4336

All People’s Fresh Market
614-445-7342

Hands On Central Ohio
614-221-6766

Lutheran Social Services Food Pantries
877-LSS-MEAL

Clintonville-Beechwold Community Resources Center
614-268-8118

Broad Street Food Pantry
614-908-3901

St. Stephen’s Community House
614.294.6347

Apply for healthcare, child care, food and cash benefits

Families First Coronavirus Response Act

 

SHELTER AND HOUSING ACCESS

**Do You Need Shelter?

For those seeking shelter in Franklin County, there is a Homeless Hotline for single adults and families (adults with children).  You must call 614-274-7000 to be assigned a bed. The hotline is available 24/7.

If you are seeking shelter from an abusive intimate partner relationship in Franklin County, call the LSS CHOICES 24-hour crisis hotline at 614-224-4663 (HOME). You can only be admitted to the shelter by calling this number.

Community Shelter Board

Van Buren Center

Faith Mission

Friends of the Homeless

Columbus Metropolitan Housing Authority

Affordable Housing Alliance of Central Ohio

Rental Assistance

HUD Foreclosure and Eviction Moratorium

Senior Affordable Housing

Homeport

Columbus and Franklin County Landbanks

Star House

Huckleberry House

Kaleidoscope Youth Center

 

HEALTHCARE REFERRALS

Ohio State University Wexner Medical Center

OhioHealth

Nationwide Children’s Hospital

Mount Carmel Health

 

HOW TO PAY BILLS IN COLUMBUS

Department of Public Utilities payment options:

-Use drop boxes at 111 Front Street or in front of the Public Utilities Complex along Twin Rivers Drive (910 Dublin Road) 

-Online portal:  https://schedulepayment.com/Columbus

-Payment by phone or billing questions can be directed to the Customer Service Center 7 am – 3 pm:  614-645-8276

-Western Union locations in Kroger stores: https://www.westernunion.com/us/en/pay-bills.html

Building and Zoning Services operations will continue until further notice:

  • All online activities will remain available
  • Inspections for commercial, multi-family new build, and residential new builds with scheduling occurring online at www.columbus.gov/bzs or by phone (614) 645-8235

Columbus Division of Fire:  

Columbus Fire Prevention Bureau Invoice Payment System
(614) 221-3132 Ext. 7-5627

Department of Public Service:

  • The in-person permit counter will be closed at the end of business today and an online, email or phone permitting process will be utilized.
  • Parking tickets can be paid on line www.parkcolumbus.com or call (844) 565-1295
  • Impound Lot customer hours will be 11am-6pm Monday-Saturday and are subject to change.
  • Use the City of Columbus portal https://portal.columbus.gov/permits for permit applications.
  • Contact the permit counter through email at colspermits@columbus.gov or (614) 645-7497 with any issues or concerns

FINANCIAL HELP

Columbus Department of Public Utilities Discount Programs

Ohio Department of Job and Family Services SharedWork Ohio Program

File for Unemployment

Coronavirus Tax Relief

Huntington Bank Programs and Assistance

Fifth Third Bank Coronavirus Hardship

MENTAL HEALTH AND ADDICTIONS RESOURCES

Crisis Services - If you or someone you care about is experiencing a mental health or addiction crisis:
For Adults - Netcare 614-276-CARE (2273) 
For Youth (17 and under) - Nationwide Children’s Hospital 614-722-1800

Crisis Text Line - Text the keyword “4hope” to 741 741 to be connected to a trained Crisis Counselor within 5 minutes. The Crisis Text Line is a free, confidential service available 24/7 via text on mobile devices.

Alcohol, Drug and Mental Health Board of Franklin County (ADAMH):

Directory of providers - https://adamhfranklin.org/find-help/our-network/. Check a provider’s website and social media for current information on services. Many have modified their services and hours but are still serving the community.

The P.E.E.R. Center Warmline – 614.358.TALK (8255)

The PEER Center is currently closed for in-person support. However, the Warmline for non-crisis peer support, has been expanded to 18 hours a day. The Warmline is staffed by individuals in long-term mental health, addiction and trauma recovery.

National Disaster Distress Helpline - 1.800.985.5990 or text “TalkWithUs” to 66746
Spanish speakers text “Hablanos” to 66746
1-800-846-8517 TTY

Ohio Department of Mental Health and Addiction Services 
https://mha.ohio.gov/coronavirus

FAMILY CARE RESOURCES

Age Friendly Columbus

Central Ohio Area Agency on Aging

Alzheimer’s Foundation of America
Toll-Free Helpline (866-232-8484)  
Text message 646-586-5283