Income Tax FAQs

E-File \ E-Pay IT11, IT15, BR42, IR42, BR21, IR21, BR18 and IR18 Forms

  • Can I electronically make a payment for tax obligation previously established outside of the electronic filing program?
  • Can I file a return now and pay later?
  • Can I file an amended Declaration of Estimate Tax online?
  • Can I file an amended IT11 (Quarterly Return of Tax Withheld) online?
  • Can I file my city income tax forms online for free?
  • Can I file my city tax return online?
  • Can I file my return now and have the payment delayed until a later date?
  • Can I use my debit card to pay my taxes?
  • Can the user make the IT15 payment via the web, but still file a paper IT-11?
  • Does it cost if I pay my taxes online?
  • Does participation in the E-File/E-Pay program require the user to file both the IT15 and IT11 via the web?
  • Does this E-File/E-Pay program provide for bulk filing of tax forms?
  • How do I get a PIN number to access the Columbus Tax E-File/E-Pay system?
  • How far into the future can I set up a payment?
  • How many days does it take from the day that the taxpayer submits the payment on E-Pay until the payment is deducted from their bank account?
  • If I choose to file and pay via the Columbus Tax E-File/E-Pay program what is the latest date that I can file and pay the return?
  • If I electronically file the forms currently available will any paper documents need to be mailed to the Columbus Income Tax Division?
  • If my return indicates tax due, when is the latest I may file my return and make payment to have both considered timely?
  • What can I do when the system locks me out of the E-File/E-Pay program for too many attempts using the wrong City Tax ID and PIN?
  • What credit cards are accepted?
  • What do I do if I discover that I have filed to the wrong city on the form after I have submitted the filing?
  • What do I do if I forget my password after I have established it?
  • What if my bank account has a Debit Blocker but I want to be able to make e-payments for my city income taxes?
  • What is the latest I can submit an e-payment and still have it processed on the day of submission?
  • What must I do when I need to change the previously saved information on my bank account information?
  • What name should I enter on the ACH Debit Payment page?
  • What needs to be done if I receive a letter from the Tax Division stating that I have entered an Invalid Account?
  • What needs to be done if I receive a letter from the Tax Division stating that there has been a "Stop Payment" placed on one of my E-payments?
  • What should I do if I want to E-File my return but want to send a check via the U S Postal Service for the related payment?
  • What should I do if the logon screen will not accept my City Tax ID (account number)?
  • Why won't the PIN change program accept my personally designated PIN?