Financial Assistance Programs

Customer service agent

The following organizations may offer financial assistance for utilities – we encourage customers to contact them to see if you qualify.

Columbus UrbanLeague - Emergency Rental Assistance (ERA)
(614) 257-6300

Franklin County - Prevention Retention and Contingency (PRC)
1 (844) 640-OHIO (6446)

(614) 252-2799

Ohio Development Services Agency - Summer Crisis Program (Electricity Only)
1 (800) 282-0880 (# is for the Ohio Development Services Agency) 

Financial Navigator's Tool Kit

For water/sewer/power bills as well as general financial resource for Columbus residents.

ColumbiaGas of Ohio – Income-Eligible Assistance Programs
1 (800) 344-4077

AEP OH ­– Neighborto Neighbor Program
1 (800) 672-2231

Broad St.Presbyterian Church – COMPASS

Financial Empowerment Center

The Columbus Financial Empowerment Center offers free, unlimited 1:1 financial counseling as a public service for all central Ohio residents. Financial counselors are trained and certified to help clients navigate complex financial challenges and reach their financial goals. This service is offered to all Central Ohio adults, free of charge, through a partnership with the City of Columbus and Jewish Family Services.

Request an Appointment Online or call (614) 237-9675.