Aerial View of Griggs

Contact Info

Department of Public Utilities
Contact Directory

Financial Assistance/Discounts Payment Arrangements

Walk-in Payment Office:
Temporarily Closed

After-hours Drop Box Available: 
111 N. Front Street
Columbus, Ohio 43215
Free short-term Parking
(garage across Long St) 

Customer Service Phone:
614-645-8276
Weekdays 7 am - 6 pm
Email: 
utilityleadrep@columbus.gov 


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Large capital improvement projects (CIPs) currently underway in support of Blueprint

Blueprint - Clintonville Area Projects

Blueprint - Clintonville Area Projects Large capital improvement projects (CIPs) currently underway in support of Blueprint in the Clintonville area. - learn more

Linden Area Map C1

Blueprint Linden Green Infrastructure Projects Blueprint Columbus expands into the Linden area to reduce sanitary sewer overflows through improving current infrastructure, repurposing abandoned properties for stormwater control and adding green infrastructure in neighborhoods. - learn more

Blueprint Near South Lining Project

Blueprint Near South Lining Project In the South Side planning area bounded by Markison Avenue, Wall Street, Refugee Road, and Fairwood Avenue, this project will begin in winter 2020 to rehabilitate existing sanitary sewer mains and associated manholes. Area residents will receive notice before the work begins with info on timing, contacts, and a request to restrict water usage for a short time. - learn more

Blueprint Fifth by Northwest: Lining Project Rehabilitating existing sanitary sewer mains and associated manholes in the Blueprint Fifth by Northwest project area will reduce occurrences of water in basements and sewerage overflows to area streams and rivers. Construction is expected to begin in fall 2017. - learn more

Blueprint Hilltop: Lining Project This project will rehabilitate existing sanitary sewer mains and associated manholes in the Hilltop planning area to reduce occurrences of water in basements and sewerage overflows to area streams and rivers. The estimated construction cost is approximately $6 million and is expected to begin in fall 2016.  - learn more

Blueprint Hilltop 4: Lining Project This project will rehabilitate existing sanitary sewer mains and associated manholes in the Blueprint Hilltop 4 project area to reduce occurrences of water in basements and sewerage overflows to area streams and rivers. Construction is expected to begin in fall 2017. - learn more

Blueprint West Franklinton: Lining Project This project will rehabilitate existing sanitary sewer mains and associated manholes in the Blueprint West Franklinton project area. It will reduce inflow and infiltration of non-sewerage waters to the sanitary sewer system, reducing occurrences of water in basements and sewerage overflows to area streams and rivers. Construction is expected to begin in fall 2017. - learn more