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Contact 3500 Indianola Ave
Columbus, OH 43214
Office: 614-645-8276
Office Hours:

7am - 5pm Weekdays


Walk-in Payment Office: 
Michael B. Coleman 
Government Center 
111 N. Front Street 
Columbus, Ohio 43215 
Free short-term Parking (garage across Long St) 
After-hours Drop Box Available
Payment Portal
Other Payment Options

Advanced Metering

We are preparing to replace old analog meters with new advanced ones that can communicate wirelessly. Advanced Metering Infrastructure (AMI) will allow us to respond to issues, like outages, more efficiently. In addition, it allows us to provide customers with information about their usage before the bill comes. Ultimately, AMI will help us all reduce consumption through our Enhanced Meter Project.

EMP LogoEnhanced Meter Project
This project will facilitate collection of electronic meter readings and provide expanded services for customers. It will be completed in phases, with initial small-scale testing to begin in summer 2021 and completion of all meter conversions by mid-2025. - learn more