Aerial View of Griggs

Contact Info Department of Public Utilities
Contact Directory

Walk-in Payment Office:
Michael B. Coleman
Government Center
111 N. Front Street
Columbus, Ohio 43215
Free short-term Parking (garage across Long St)
After-hours Drop Box Available
Directions
Phone: 614-645-8276
Weekdays 7:30 a.m. - 5:00 p.m.
Email: utilityleadrep@columbus.gov 


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Announcing New Paperless Options

Go Paperless

Visit our new Customer Portal to sign up for eBill, pay online via eCheck or credit card, auto pay and more. Features available include:

  • Paperless eBill
  • Pay online via eCheck or credit card
  • Auto pay
  • Bill copies and portal payment history
  • Submit billing inquiries
  • Customer newsletter, letters and other communications

  • NOTE: **If you were already a Customer Portal user, you will need to re-register due to a new vendor (as of June 2019). This includes reestablishing your auto-pay feature if you were using that feature.** It should take just a couple minutes and you will still enjoy the same benefits like paperless eBills, online payments, auto pay and more. Not a portal customer yet? Check out the benefits today! https://schedulepayment.com/Columbus

    New Customer Portal Notice Spring/Summer 2019 Bill Insert