Contractors with drawing

Public Utilities Contractors

Sales & Permit Office
In-person Payment Center Temporarily Closed
Mail Payments:
111 N. Front Street
Columbus, OH 43215
Office : 614-645-7490
More Information: Pay Online
Office Hours:
Phones Open Weekdays 7:30 am - 4 pm

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New Sales-Permit Offices, Bill Payment Center

Utility bill payment and sales/permit offices moved to the Michael B. Coleman Government Center, 111 N. Front Street. Customers wishing to pay their bill in-person can visit the service desk on the first floor between 7:30 am and 5 pm weekdays (Permit Office until 4 pm). There is free short-term parking in the garage across Long Street and a drop box is available for after-hour payments. 

Bill payments will no longer be accepted at 910 Dublin Road or in the City Hall Treasurer’s Office.

For questions call Customer Service at 614-645-8276 or to pay online, please visit our Customer Portal (