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Consumer Alert

PayOnlineColumbus utility customers are advised to please be aware of third party companies that charge additional fees to process payments to utility companies.

The most cost effective, and quickest method of online Columbus utility bill payment is directly through the Department of Public Utilities website at https://www.columbus.gov/utilities/

For questions or concerns, call Customer Service at 614-645-8276, weekdays 7 AM - 6 PM or email [email protected].