COVID-19 Operational Impacts
The current public health emergency surrounding COVID-19 has impacted the Division's operations. This page contains all current operational impacts and updates sent via our email distribution list.
Contacting the Division
Due to our efforts to keep our staff safe during the COVID-19 pandemic, the Division is limiting customer service hours. Taxpayers can reach us at 614-645-7370 from 1:00 p.m. - 3:00 p.m. Monday - Friday or reach us by email at firstname.lastname@example.org. Please note that our response time may be delayed, and do not send email confidential tax documents to our office.
The Division remains closed to walk-in taxpayers. Taxpayers who need to visit our office to file returns can use the secure drop box in the lobby of our office at 77 N. Front Street.
Making Tax Payments
The Division remains closed to walk-in taxpayers and does not accept cash payments for tax liabilities. Please click here for online, mail-in, and drop-off payment options.
- The filing due date for 2019 individual and business returns was extended to July 15th, 2020. Deadlines for employer withholding have not changed. The deadline for individual and business returns filing on extension has not changed and remains October 15,2020. For FAQs regarding the filing deadline, click here.
- Ohio H.B. 197 made changes to employer withholding requirements in light of the COVID-19 pandemic. The Division has published an employer update including information on these requirements.