City of Columbus

Department Operational Changes due to COVID-19

Due to the ongoing developments related to COVID-19 the Department of Public Service is making the following changes:

STREET SWEEPING:

• Beginning July 6, the city will resume its annual residential street sweeping program. The program was suspended during the coronavirus stay-at-home order to ensure on-street parking availability for residents.

  Please note: This includes resuming street sweeping in areas posted with no parking restrictions during street sweeping dates and times. However, due to the coronavirus pandemic, vehicleswill not be ticketed or towed at this time in posted areas if they are not moved off-street. Residents are still encouraged to not park vehicles on the street during the posted prohibited times for safety and effective sweeping.

  The Department of Public Service will re-evaluate this suspended enforcement at a later date.

PARKING SERVICES:

Hours of operation have changed. Our hours of operation are as follows:

• In Person: Monday through Friday, 10am-6pm
• By Phone: Monday through Friday, 9am-5pm

Please call 844-565-1295 to verify our hours before you visit. 

On July 6, Parking Services resumed parking ticket hearing appeals and issuing fine accumulations, notices and collections for unpaid tickets. To practice safe social distancing due to the COVID-19 pandemic, Parking Services will offer 3 options for hearings with a hearing officer to contest parking tickets:

• In person at Parking Services, 2700 Impound Lot Rd., with social distancing guidelines followed
• A phone hearing
• A web-based hearing using WebEx software

To pay a parking ticket online and get more information on the three hearing options for appealing a ticket, click here: https://www.columbus.gov/publicservice/parking/Parking-Services-Home/

The 72-hour parking rule has been suspended and will remain suspended indefinitely to provide flexibility and allow residents to stay in their homes as much as possible for their health and safety.

Enforcement of City Code Section 2151.21 (Failure to register or display) is suspended until further notice.  

RIGHT-OF-WAY PERMITS COUNTER:

• The Right-of-Way Permits Counter at 111 N. Front Street is closed for the foreseeable future.  Permit applications can be filled virtually by visiting https://portal.columbus.gov/permits.  If you have any permit questions, please email colspermits@columbus.gov or call 614 645-7497.

KEEP COLUMBUS BEAUTIFUL:

• KCB offices have been closed and all programming - including Columbus Litter League - suspended, effective March 19, 2020

For more information about COVID-19:

• Visit https://www.columbus.gov/coronavirus/ to learn more about COVID-19, what the City of Columbus is doing and how you can help stop the spread.