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Bill Payment Assistance and other Discount Programs

There are several agencies offering utility financial assistance (such as CARES funding) to Columbus residents impacted by COVID-19 who are facing utility shut-offs or are unable to secure housing due to overdue utility bills. In addition, we offer several discount programs to those with limited income and special payment arrangements can be made.

Utility Financial Assistance for Columbus Residents

Utility Financial Assistance for Columbus Residents Mayor Ginther announced the availability of additional cash assistance to the residents of Columbus financially impacted by COVID-19 who are facing utility shut-offs or are unable to secure housing due to overdue utility bills.    - learn more

Request a Special Payment Plan for Your City Utility Bill

Request a Special Payment Plan for Your City Utility Bill Now you can apply directly online to request a Special Payment Plan (SPP) on your City utility bills. You may request an extension of one to three months on your current charges. - learn more

Utility Discount Programs

Utility Discount Programs Customers who participate in assistance programs such as Heap, Medicaid, SNAP & public housing may be eligible for a discount on their water/sewer bills. Seniors age 60 and older with limited income may qualify for additional programs. Now you can apply directly online. - learn more

Reduce Your Bill and Financial Assistance

Reduce Your Bill and Financial Assistance Whether through temporary financial assistance (CARES Act), discount programs or conservation, there are many ways to reduce your bill and we offer payment arrangements. Income-based & senior discount programs are offered as well as information to reduce utility bills through home energy audits, conservation, high bill investigation & more. Even using Com-Til mulch can help.  - learn more