Periods of High Call Volume Causing Longer Wait Times
The Call Center is experiencing some intermittent periods of higher call volume
and longer wait times. Please hold for the next available representative. If you have trouble getting through, please either try again weekdays 7:00 AM
to 6:00 PM, email us at [email protected], or use the Customer Portal. We
are working on solutions and appreciate your patience.
Additionally, with COVID and slower mail service, utility bills may arrive later than normal. We apologize for the inconvenience. If you have not received
your bill, you can view and download it by visiting our customer portal, where you can also sign up for e-billing.