Periods of High Call Volume Causing Longer Wait Times
The Call Center is experiencing some intermittent periods of higher call volume
and longer wait times. Please hold for the next available representative. If you have trouble getting through, please either try again weekdays 7:00 AM
to 6:00 PM, email us at firstname.lastname@example.org, or use the Customer Portal. We
are working on solutions and appreciate your patience.
Additionally, with the busy holiday
season, many utility bills mailed in December have not yet arrived to their
destination; we apologize for the inconvenience. If you have not received
your December bill you can view and download it by visiting our customer portal.