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Other Agencies for Financial Assistance

The following organizations may offer financial assistance for utilities – we encourage customers to contact them to see if you qualify:

Columbus Urban League - Emergency Rental Assistance (ERA):

Franklin County - Prevention Retention and Contingency (PRC):
1-844-640-OHIO (6446)


Ohio Development Services Agency - Summer Crisis Program (electricity only):
1-800-282-0880 (# is for the Ohio Development Services Agency)

Financial Navigator's Tool Kit for water/sewer/power bills as well as general financial resource for Columbus residents.

Columbia Gas of Ohio – Income-Eligible Assistance Programs

AEP OH ­– Neighbor to Neighbor Program

Broad St. Presbyterian Church – COMPASS

Financial Navigator Program
Worldwide, families are coping with the health, economic, and social ramifications of the COVID-19 pandemic. Locally, the City of Columbus has launched a new Financial Navigator initiative to provide financial guidance and strategic planning to residents strained by the current fiscal climate. Through this free public service, Columbus residents can connect remotely with a trained Financial Navigator for one-on-one guidance on managing their financial issues.
To speak to a Navigator: 
Request an Appointment Online or call 211.