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Other Agencies for Financial Assistance

The following organizations may offer financial assistance for utilities – we encourage customers to contact them to see if you qualify:

Columbus UrbanLeague - Emergency Rental Assistance (ERA):

Franklin County - Prevention Retention and Contingency (PRC):
1-844-640-OHIO (6446)


Ohio Development Services Agency - Summer Crisis Program (electricity only):
1-800-282-0880 (# is for the Ohio Development Services Agency)

The Stable Housing Initiative (LifeCare Alliance ERA 1)
If you have experienced hardship due to COVID 19 and need assistance to pay your rent or utility bills you may be eligible for this program administered by the city of Columbus. Get assistance to avoid utility shutoff or eviction.

Financial Navigator's Tool Kit for water/sewer/power bills as well as general financial resource for Columbus residents.

ColumbiaGas of Ohio – Income-Eligible Assistance Programs

AEP OH ­– Neighborto Neighbor Program

Broad St.Presbyterian Church – COMPASS

Financial Navigator Program
Worldwide, families are coping with the health, economic, and social ramifications of the COVID-19 pandemic. Locally, the City of Columbus has launched a new Financial Navigator initiative to provide financial guidance and strategic planning to residents strained by the current fiscal climate. Through this free public service, Columbus residents can connect remotely with a trained Financial Navigator for one-on-one guidance on managing their financial issues.
To speak to a Navigator: 
Request an Appointment Online or call 211.