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News Release
News Date: October 22, 2021

Utility Bill Assistance Now Available for Columbus Small Businesses

New program is designed to support businesses affected by the COVID-19 pandemic

The City of Columbus is launching the Small Business Utility Bill Assistance Program, which will utilize $1.5 million in American Rescue Plan Act funding to provide eligible employers with a one-time grant of up to $5,000 to cover 50% of past-due city water, sewer, stormwater and power bills.

“We know that our residents and small businesses have been impacted in many ways by the pandemic’s initial economic fallout and its lingering uncertainties,” said Mayor Andrew J. Ginther. “That is why we have created this program to help struggling business owners recover and continue to thrive in our community.” 

To qualify for assistance, businesses must be located within the City of Columbus, have an active city water, sewer or power account, be at least 90 days delinquent in payment and meet the following requirements:

• Employ 2-25 individuals paid via W-2 wages
• Have experienced revenue loss or incurred unplanned costs from the COVID-19 pandemic
• Be in good standing with the city’s Income Tax Division
• Not be a party to current or pending litigation or enforcement action by the City of Columbus

Funding is limited and will be provided on a first-come, first-served basis. Bill payment assistance cannot exceed the total current balance on the account. Approved businesses will receive a one-time credit on their account. This program does not apply to AEP accounts or those located outside the City of Columbus. 

Eligible businesses can also set up a payment plan on their bill by requesting an extension. The city will work with small businesses to design a payment program while making sure they also pay future bills.

More information is available at For questions, please contact Columbus Public Utilities Customer Service at 614-645-8276, Monday - Friday, 7 a.m. - 6 p.m., or email [email protected].