Hoover Dam Sparkle Small

Contact Info Department of Public Utilities
910 Dublin Road
Columbus, OH, 43215
Walk-in Payment Office:
7:30 Am - 5PM
Phone:(614) 645-8276
Weekdays 7 Am - 6 PM

E-Mail: utilityleadrep@columbus.gov

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Bill Payment FAQ

Residential Rates, Charges, and Bill Payment

  • Where can I make a payment?
  • My bill can't be this high, Can you send someone out to check for leaks?
  • I need extra time to pay my bill. Can you help me?
  • How do I get a discount on my bill when I fill my pool?
  • Do you know if you will be raising your rates next year/soon?
  • I received a letter that my check was returned.
  • Why are you putting a lien on my property for a past due water/sewer bill?
  • There is an item on my credit report from your organization. Can you explain it to me?
  • Who in your organization do I need to notify about my bankruptcy?