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Contact Info Department of Public Utilities
910 Dublin Road
Columbus, OH, 43215
Walk-in Payment Office:
7:30 Am - 5PM
Phone:(614) 645-8276
Weekdays 7 Am - 6 PM

E-Mail: utilityleadrep@columbus.gov

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New Water and Sewer Service - for Tenants

I just leased a house (or purchased on land contract) and need to start water/sewer service.

You will need to complete and sign a Tenant Billing Agreement with the property owner in order to be directly billed; the property owner will receive a copy of all bills. Our Customer Service Center can assist you. The number is 645-8276. Representatives are available to take your call Monday through Friday 7:00 a.m. to 6:00 p.m.

View the FAQs for tenant billing