ATTN: Pet Owners
Due to the potential for dog and other pet bites, we request owners to restrain pets when our utility workers provide service at your residence. Pets tend to be territorial and protective of their owners and may become nervous or feel threatened when a stranger comes to the door. This can cause a pet to become aggressive in nature.
Restraining your pet will protect him/her as well as our staff. Please know that when a dog or pet bite occurs, we are required to report the incident to the Columbus Public Health Department and the Franklin County Department of Animal Care and Control.
Our utility workers are trained in dog safety awareness and are approved to use pepper spray as a last resort if they need to defend themselves against a dog attack.
Thank you for taking this precaution and caring for your pet, as well as assisting us in providing you with excellent service.
Please note: not restraining your pet may delay your utility service.