Aerial View of Griggs

Contact Info

Department of Public Utilities
Contact Directory

Financial Assistance/Discounts
Payment Arrangements

Walk-in Payment Office:
Weekdays 7:30 am - 5 pm*
*4:30 pm Effective 3/1/24
111 N. Front Street 
Columbus, Ohio 43215
Free short-term Parking
(garage across Long St) 
After-hours Drop Box Available

Customer Service Phone:
614-645-8276
Weekdays 7 am - 6 pm
Email: 
[email protected] 


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Large capital improvement projects currently underway

Enhanced Meter Project

Enhanced Meter Project This project will facilitate collection of electronic meter readings and provide expanded services for customers. It will be completed in phases, to begin in 2023. - learn more

Power Circuit 237 Project

Power Circuit 237 Project Boundaries include Cole St and Mooberry St between Ohio Ave and Rhoades Ave and the bridges over I-70 (Ohio, Champion, Linwood, Miller, Kelton and Fairwood Avenues). LEDs and new wiring will be installed for energy savings. This project is currently in design and plans are anticipated to be signed fall 2023. Construction is expected to begin in winter 2024 and be completed in a year. - learn more

OARS 02329

Sewer CIPs Large capital improvement projects currently underway within the Division of Sewerage and Drainage - learn more

Storm Drain Clear

Stormwater CIPs Large Stormwater capital improvement projects currently underway within the Division of Sewerage and Drainage - learn more

Water CIPs

Water CIPs Large capital improvement projects currently underway within the Division of Water  - learn more

Blueprint CIPs

Blueprint CIPs Large capital improvement projects currently underway in support of Blueprint Columbus.  - learn more

Blueprint Logo

Blueprint Columbus Blueprint Columbus takes all of the regulatory challenges of complying with the Clean Water Act into consideration and uses green infrastructure to meet these challenges and efficiently achieve water quality goals. - learn more