The Department of Technology (DOT) is dedicated to providing innovative technologies to help improve the efficiency of government operations and services, which helps reduce costs, increase transparency, and maximize network security. By leveraging technology, our agency partners provide better services to our residents and improve their quality of life.
Many of DOT’s services occur behind the scenes. We provide and support technology for the City departments which serve our residents, visitors, and businesses. Below are pubic services offered by the Department of Technology.
Interactive Maps and Data (GIS)
Columbus Television (CTV)
Planning & Governance
DOT HR is devoted to hiring the best local diverse technology talent, and to provide them with competitive compensation packages, professional development opportunities, and a welcoming, innovative and supportive work environment. Explore current DOT employment opportunities by visiting the Columbus Civil Service job posting site – technology.
DOT Fiscal office helps manage much of the City’s technology procurement, and work to help ensure technology procurements and purchases adhere to City purchasing code rules while championing the Mayor’s efforts to increase supplier diversity.
DOT IT account management and project management are two pillars that help meet the technology needs of our internal City department customers. IT account management ensures that City agencies have appropriate access to technology resources, devices and support required to make them successful in their missions. Project management plays a pivotal role in ensuring that strategic initiatives are executed efficiently, on time, and within budget. Together, IT account management and project management are integral in helping our customer achieve their objectives, from delivering innovative technology solutions to meeting resident needs in today's rapidly evolving digital landscape.
Columbus Television, better known as CTV, began broadcasting from City Hall on Columbus Day, 1980. In the 43 years since the first broadcast, the station has evolved into an award-winning station producing over 550 hours of video content and 245 social media and internal videos each year; with many of the programs being simulcast to Facebook and YouTube.
In addition to Columbus Television, CTV manages a community bulletin board listing events that may be of interest to the public. Click here to learn more
Operations
Data and Interactive Maps (GIS) manages the award-winning City of Columbus Open Data and Interactive Maps (GIS) platform. The enterprise-wide system provides broad access to geospatial data and applications throughout the City and to the public. Learn More and Explore Interactive Maps and Data Downloads. [LINK TO SUBWEB]
Applications team supports applications used by City departments such as the website which reaches 3.5 million visitors annually, online payment of utility bills, applications for business and building permits, and a look up for trash pickup dates. Residents and visitors are encouraged to use the City applications for things like reporting potholes (311) and signing up for the City’s emergency notification system.
Desktop Support & Ticketing and Support supports the computers, systems and applications that are the direct working tools of the City’s 23 departments and over 8,000 employees. DOT also processes over 50,000 technology service desk ticket annually and works to resolve each ticket in a timely and efficient manner.
Infrastructure and Network Team is responsible for providing network connectivity to all City buildings and facilities. Data Center staff and Infrastructure staff monitor City networks 365 days a year with our networking management platform. Infrastructure staff added 100 new servers for City departments; replaced the City’s storage array used by City users to store and back-up workstation files; upgraded the City’s active directory system used to manage user-accounts. Our networking team moved and expanded Police Headquarters’ network capacity to 10 gigabits per second, and implemented new fiber and network connections for the Columbus Police Department neighborhood security camera program, the City’s new Inspector General’s Office, the Police and Fire administration building, as well as a smart street lighting pilot in Linden.
Security
Information Security Team oversee the protection of the City’s technology infrastructure and data. The Security team also helped develop the first City-wide cyber education campaign for Cybersecurity Awareness Month.