April 1

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City of Columbus and community resources and emergency relief in response to COVID-19 Due to the impact of COVID-19 on our community, the City of Columbus has compiled a list of resources for residents affected by this health emergency as well as information on how you can help and support your neighbors.

Stay at Home Governor DeWine has issued a “Stay at Home” order which requires all Ohioans to stay at home, and limit trips outside the home to essential work and errands. The order will go into effect March 24. It is important that we take this order seriously to stop community spread of COVID-19. We are at a critical point in our fight to stop the spread of this virus, and we must follow the governor’s order. Click here to see FAQ's about the Stay at Home Order.

Franklin County Emergency Management and Homeland Security Text COVID19FC to 888-777 for COVID-19 Updates from Franklin County Emergency Services.

COVID-19 Health Resources The latest information about COVID-19 - learn more

Human Services Resources Resources for housing, finding food, healthcare contacts and bill payment. - learn more

Small Business Help Resources to help small business owners. - learn more

Opportunities to Help There are many opportunities to provide help and hope to individuals, families and businesses in need. - learn more

Videos Video Messages from Mayor Ginther - learn more

Recreation and Learning Recreational and educational resources for the family. - learn more

311 Customer Service Center

As a result of the COVID-19 health emergency, the 311 Customer Service Center will temporarily transition to only accepting service requests by e-mail at 311@columbus.gov, the Columbus.gov/311 website, the My Columbus App and through voicemail at 614-645-3111 or 311.

For public safety issues, please contact 911 (emergency) or 614-645-4545 (non-emergency) and for COVID-19 inquiries please contact Columbus Public Health at 614-645-1519. To submit a code enforcement emergency service request, please contact 614-645-2202 Monday through Friday from 7:30 a.m. to 4:30 p.m. Code enforcement emergencies include open vacant structures, unsanitary dwelling units, sewage in basement, no heat in the wintertime, and no water service. If you are experiencing flooding due to the significant rainfall over the last few days please notify the city's 24-hour Sewer Maintenance Operations Center at 614-645-7102.