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Masks Equal Kindness Toolkit The Masks=Kindness marketing campaign is designed to encourage residents to wear face coverings out of respect and kindness to others and to build community health, safety and resiliency. - learn more

Responsible Restart Ohio Responsible RestartOhio is about protecting the health of employees, customers, and their families; supporting community efforts to control the spread of the virus; and, leading in responsibly getting Ohio back to work. - learn more

Franklin County Emergency Management and Homeland Security Text COVID19FC to 888-777 for COVID-19 Updates from Franklin County Emergency Services.

COVID-19 Health Resources and Testing Information The latest information about COVID-19 - learn more

Human Services Resources Resources for housing, finding food, healthcare contacts and bill payment. - learn more

Small Business Help and Job Information Resources to help small business owners. - learn more

Opportunities to Help There are many opportunities to provide help and hope to individuals, families and businesses in need. - learn more

Videos Video Messages from Mayor Ginther - learn more

Recreation and Learning Recreational and educational resources for the family. - learn more

311 Customer Service Center For one-stop shop, easy access to City services and information.
Business Hours: Monday – Friday 8:00 a.m. to 5:00 p.m.
Contact Information: Phone: 311 or (614) 645-3111
Email: [email protected]
Online: https://311.columbus.gov
Mobile App: MyColumbus

For public safety issues please contact 911 (emergency) or 614-645-4545 (non-emergency).
For COVID-19 inquiries please contact Columbus Public Health at 614-645-1519.
For sewer related or basement and street flooding issues please contact the 24-hour Sewer Maintenance Operations Center at 614-645-7102.
For code enforcement emergencies please contact 614-645-2202 Monday through Friday from 7:30 a.m. to 4:30 p.m. - Code enforcement emergencies include open vacant structures, unsanitary dwelling units, sewage in basement, no heat in the wintertime, and no water service.