House picture

division addresses phone and fax Office of the Director   
111 N. Front Street, 8th Floor  
Columbus, OH 43215  
(614) 645.7795   
(614) 645.6675 [FAX]  

Economic Development
111 N. Front Street, 8th Floor 
Suite 220  
Columbus, OH 43215-4418  
(614) 645.8616  
(614) 645.6675 [FAX]  

Housing Division  
111 N. Front Street, 3rd Floor  
Columbus, OH 43215-9040  
(614) 645.7896  
(614) 645.6675 [FAX]  

Land Redevelopment Division  
845 Parsons Avenue    
Columbus, OH 43206-9030  
(614) 645.5263  
(614) 645-6675  [FAX] 

Planning Division   
111 N. Front Street, 3rd Floor   
Columbus, OH 43215-9030   
(614) 724.4437 
(614) 645.6675 [FAX] - learn more

Emergency Repair Program

Program Guidelines

The Emergency Repair Program provides for the immediate correction of an emergency condition that has been determined to present an imminent danger to the health and safety of the occupants of residential property in the City of Columbus. Applicant and property criteria for participation in this program are outlined below.
Please click here for the Emergency Repair Program Brochure
Geographic Location
Properties must be owner-occupied and within the corporate limits and tax districts of the City of Columbus. An owner-occupied duplex unit; mobile home or the owner-occupied unit of a double may be considered for service. Land contract agreements are not eligible.
Eligible Emergency Repair Work
Only the work necessary to correct substandard, unsanitary or deteriorated condition(s) that have been identified by a Code Enforcement Officer or a Program Manager as creating an imminent danger to health and safety of the occupant is eligible. Completion of other repairs must be financed independently.
Types of repairs include but are not limited to: loss of heat; leaking or inoperable hot water tanks; loss of electric; sparking or inoperable dominant electrical outlets, to exclude rewiring; inoperable sump pumps; exterior gas line breaks; exterior sewer line damage; exterior water line breaks or lines cited by the Water Division for critical repair; (interior/exterior); utility services cited/tagged for critical repair; and/or conditions a Code Enforcement Officer or Rehabilitation Technician has declared an emergency.  
Eligible Household
Applicants must have an annual gross income at or below 50% of the Area Median Income (AMI) as defined by the U.S. Department of Housing and Urban Development (HUD), be current on mortgage payments, current on bankruptcy payments and have no outstanding liens.


HUD Income Guideline - 50% Area Median Income
Family      Yearly Income    
One $32,800
Two $37500
Three $42,200
Four $46,850
Five $50,600
Six $54,350
Seven $58,100
Eight $61,850

NOTE: Total household income includes the income of all adults 18 years of age and older living in the home.
Applicant must be the owner of the property and occupy the unit in which the condition exists. Owners of multiple properties are not eligible.  Property taxes must be current at the time of application or the homeowner must be on a verifiable payment plan with the Franklin County Auditor's office.
Maximum grant is up to $7,500 per household, depending on the amount of work that qualifies as an emergency. A grant will be awarded to each eligible applicant, no repayment is required.
Payments for eligible work will be made directly to the contractor when the inspections have been obtained, work is satisfactorily completed, and an itemized bill has been submitted.  All required permits must be obtained.  The property must receive an Environmental Review through the City for replacement of a water tank or furnace.
** Full program guidelines available upon request through the Homeowner Services Center Intake Line at 614-645-8526.  Please email questions to:  [email protected] .

Housing Contact Info

Housing Division
Office : 614-645-7896


Intake Line
Office : 614-645-8526 
Email:  Home_Safe_And_Sound   

Franklin County Auditor  
Franklin County Recorder's Office  
U.S. Department of Housing and Urban Development   
Homeport Downpayment Assistance