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Public Safety Director's Office
77 North Front Street
Columbus, OH 43215
Office: (614) 645-8210
Fax: (614) 645-8268
Office Hours:
8 a.m.-5 p.m. Monday-Friday

Calling 911 911 - learn more

Calling 911 or In Case of an Emergency 

If this is an emergency, call 9-1-1 now!

911 is your tool to get police, fire or medical help to you as quickly as possible when you or someone else is experiencing an emergency situation.

The proper use of 911 will help the City's Safety forces be available to those that really need their help.

What is the proper use?

Call 911 for:  
• Any immediate threat to a person's life
• Any fire situation
• Any crime in progress
• Any "unknown" type of situation

How can you help?  
• Use 911 for true emergencies
• When you call, stay on the line, do not hang up
• even if you dialed 911 accidentally
• Quickly describe the emergency
• Answer the call taker's questions
• Give the location of the emergency
• Remain calm
• Use 645-4545 to call the Police if it is not an emergency