Office of Planning and Quality Improvement

When a quality of culture is achieved, all employees have infused continuous quality improvement into the way they do business.  The Office of Planning and Quality Improvement:

       -Provides technical assistance, training & resources to QI initiatives;
       -Gathers, analyzes and reports internal and external customer satisfaction;
       -Supports policy development and decision making;
       -Coordinates agency accreditation efforts; and
       -Facilitates community health improvement and strategic initiatives

OPQI Wheel

A Leader in Accreditation
CPH was among the first public health departments in the country to receive national accreditation from the Public Health Accreditation Board.  This was a rigorous, multi-faceted two year process and requires a re-accreditation process every five years to ensure continuous quality improvement.  Learn more here.

Greater Columbus Community Health Improvement Plan
The Greater Columbus Community Health Improvement Plan (CHIP) describes the City's comprehensive, cross-sector approach to addressing the community's most pressing health issues:
      -Infant mortality
      -Opiate crisis
      -Chronic disease. 

The plan also includes considerations related to social determinants of health and health inequities.  Learn more about the CHIP here.