Parking Meter Refund Request Policy
City of Columbus accepts refund requests only from those who believe they were
overcharged or required to pay in excess of the hourly meter fee due to a meter
Refund requests for cash transactions must be received within five
(5) business days of the transaction. Refund requests for all other payment
methods must be received within 45 days of the transaction.
Refund requests will be received in the form of a check.
Any know meter related issue must be reported to 311 or through
the online reporting form within one (1) business day of the transaction,
except in cases where there is no visible malfunction or error. If the issue
was not reported, a refund will not be issued.
Division of Parking Services offers two ways to request a meter refund:
print and complete the request form and sign. Refunds will not be issued
to any request form that is incomplete. All refund requests and supporting
documentation may be submitted by email or US postal mail.
firstname.lastname@example.org Please include
in the subject line your first and last name and the words “meter refund”
mail: Parking Services
Attn: Meter Refund
2700 Impound Lot Road
Columbus, Ohio 43207