Please report utility repair needs to the 311 Center online by calling 614-645-3111 (weekdays 7am - 6pm); or call 614-645-8276 (weekdays 7am - 6pm). For non-business hours emergencies only: Water 614-645-7788; Sewer 614-645-7102; Power 614-645-7627.  View the Contact Directory for description of emergencies. Please use 614-645-8276 for all other needs. 

PayBillsLogoPay Online     Check for unpaid sewer charges

Other Payment Locations

Summer Bridge Closure - Glick Road

Summer Bridge Closure - Glick Road The bridge over the Scioto River and O'Shaughnessy Reservoir will be closed for 3 weeks this summer for a resurfacing project. It is expected to re-open by June 29. Construction is currently underway with demolition of the old bridge deck complete. Check back for updates, or visit pavingtheway.org and sign up for text or email alerts. - learn more

City of Columbus Drinking Water Report Released

City of Columbus Drinking Water Report Released The recently completed annual Water Quality Report, "Water for Living" is being delivered to customer mailboxes this week of June 19. The report shows that the water delivered to the 1.2 million consumers meets or exceeds Safe Drinking Water Ace requirements and all other state and federal standards. - learn more

Consumer Alert

Consumer Alert If someone identifies themselves as a city employee attempting to collect utility bill payment or a water sample, please call your local police department (Columbus: 614-645-4545). Our employees DO NOT collect bill payment in the field or over the phone; they wear a photo ID badge & a city-issued uniform. - learn more

Hydrant Flushing Season

Hydrant Flushing Season Can Cause Low Pressure, Rusty Water Check the schedule to see if hydrants are being flushed in your area & learn what to do if you are experiencing rusty water. Columbus Fire flushes daily, approximately April 22 - July 22. Other municipalities run through October. - learn more

DOP Workers

The Hometown Choice for Energy Did you know that you have choice when it comes to your energy provider? Columbus Division of Power is the hometown choice. Click here to use the New Interactive Calculator to estimate how much your monthly electric bill would be with Columbus. Our residential rates are currently lower than the local commercial provider with no hidden fees. - learn more

Utility Discount Programs

Utility Discount Programs Customers who participate in assistance programs such as Heap, Medicaid, food stamps & public housing may be eligible for a discount on their water/sewer bills. Seniors age 60 and older with limited income may also qualify for a discount on electricity & water bills. - learn more

Water Main Breaks

Water Main Breaks Please report suspected water main breaks to 311 or 645 3111 immediately (weekdays 7 a.m. - 6 p.m.) or to 645-7788 after hours and weekends. Get answers to the most frequently asked questions about water main breaks. - learn more

CCR Cover 2016

Consumer Confidence Water Quality Report - CCR Public Utilities' customers can consume their water with confidence, knowing it meets all of the requirements of the Safe Drinking Water Act (SDWA). Read more about: annual water quality report, rigorous testing performed daily, common water quality concerns... - learn more

WaterGlass05

Lead in Drinking Water The lead concentration in the drinking water leaving our treatment plants is below the level of detection. However, lead can enter the water from household plumbing and fixtures when water resides in plumbing for more than 6 hours. View FAQs, a presentation, or a brochure "What You Need to Know About Lead in Drinking Water - learn more

Be Informed about Home Water Treatment Devices

Be Informed about Home Water Treatment Devices If you choose to purchase a home treatment device, independently research the product to make sure it does what you intend it to do. - learn more

Our Commitment to Water Quality

Our Commitment to Water Quality Columbus provides a variety of services to protect both surface & drinking water quality. We work with communities upstream to help reduce the impact of agricultural activities. In our own community, we partner with landowners adjacent to our reservoirs and monitor construction sites to limit sedimentation that can impact local waterways. We also protect the quality of life downstream by discharging clean water from our wastewater treatment plants. - learn more