Please report utility repair needs to the 311 Center online or call by calling 614-645-3111 (weekdays 7am - 6pm); or call 614-645-8276 (weekdays 7am - 6pm). For non-business hours emergencies: Water 614-645-7788; Sewer 614-645-7102; Power 614-645-7627. View the Contact Directory for description of emergencies.

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Other Payment Locations

ExpandedBillPay

Expanded Bill Payment Options October 2016 Beginning on October 4, 2016, participating Western Union payment locations at Kroger, Meijer, Giant Eagle, Walgreens and Fifth Third Banks will begin accepting Columbus water, sewer, stormwater and power bill payments. - learn more

2015 CCR Cover photo

Consumer Confidence Water Quality Report - CCR Public Utilities' customers can consume their water with confidence, knowing it meets all of the requirements of the Safe Drinking Water Act (SDWA). Read more about: annual water quality report, rigorous testing performed daily, common water quality concerns... - learn more

Our Commitment to Water Quality

Our Commitment to Water Quality Columbus provides a variety of services to protect both surface & drinking water quality. We work with communities upstream to help reduce the impact of agricultural activities. In our own community, we partner with landowners adjacent to our reservoirs and monitor construction sites to limit sedimentation that can impact local waterways. We also protect the quality of life downstream by discharging clean water from our wastewater treatment plants. - learn more

Lead Education Brochure

Lead in Drinking Water The lead concentration in the drinking water leaving our treatment plants is below the level of detection. However, lead can enter the water from household plumbing and fixtures when water resides in plumbing for more than 6 hours. View FAQs, the presentation given at the 2/9/16 City Council Hearing, or a brochure "What You Need to Know About Lead in Drinking Water - learn more

Utility Discount Programs

Utility Discount Programs Customers who participate in assistance programs such as Heap, Medicaid, food stamps & public housing may be eligible for a discount on their water/sewer bills. Seniors age 60 and older with limited income may also qualify for a discount on electricity & water bills. - learn more

Hydrant Flushing Season

Hydrant Flushing Season Can Cause Low Pressure, Rusty Water Check the schedule to see if hydrants are being flushed in your area & learn what to do if you are experiencing rusty water. Columbus Fire flushes daily, approximately April 15 - July 24. Other municipalities run through October. - learn more

Water Main Breaks

Water Main Breaks Please report suspected water main breaks to 311 or 645 3111 immediately (weekdays 7 a.m. - 6 p.m.) or to 645-7788 after hours and weekends. Get answers to the most frequently asked questions about water main breaks. - learn more