Please report utility repair needs to the 311 Center online or call by calling 614-645-3111 (weekdays 7am - 6pm); or call 614-645-8276 (weekdays 7am - 6pm). For non-business hours emergencies: Water 614-645-7788; Sewer 614-645-7102; Power 614-645-7627. View the Contact Directory for description of emergencies.

PayBillsLogoPay Online     Check for unpaid sewer charges

Other Payment Locations

Nitrate Advisory Cancelled

Nitrate Advisory Cancelled We are pleased to report that the results of the most recent water samples show nitrate levels below the nitrate standard or maximum contaminant level of 10 parts per million. It is no longer necessary to use bottled water for infants less than six months old or women over 30 weeks pregnant.
We apologize for any inconvenience and thank Columbus water customers for their patience. - learn more

2015 CCR Cover photo

Consumer Confidence Water Quality Report - CCR Public Utilities' customers can consume their water with confidence, knowing it meets all of the requirements of the Safe Drinking Water Act (SDWA). Read more about: annual water quality report, rigorous testing performed daily, common water quality concerns... - learn more

Hydrant Flushing Season

Hydrant Flushing Season Can Cause Low Pressure, Rusty Water Check the schedule to see if hydrants are being flushed in your area & learn what to do if you are experiencing rusty water. Columbus Fire flushes daily, approximately April 15 - July 24. Other municipalities run through October. - learn more

Lead Education Brochure

Lead in Drinking Water The lead concentration in the drinking water leaving our treatment plants is below the level of detection. However, lead can enter the water from household plumbing and fixtures when water resides in plumbing for more than 6 hours. View FAQs, the presentation given at the 2/9/16 City Council Hearing, or a brochure "What You Need to Know About Lead in Drinking Water - learn more

Consumer Alert

Consumer Alert If someone identifies themselves as a city employee attempting to collect utility bill payment, please call us at 614-645-8276 to verify information. Our employees DO NOT collect bill payment in the field or over the phone; they wear a photo ID badge & a city-issued uniform. - learn more

Water Main Breaks

Water Main Breaks Please report suspected water main breaks to 311 or 645 3111 immediately (weekdays 7 a.m. - 6 p.m.) or to 645-7788 after hours and weekends. Get answers to the most frequently asked questions about water main breaks. - learn more

Connect to City Power

Connect to City Power

If you live or operate a business within the green shaded boundaries of our general service territory we may be able to provide your electric service. Please complete the online service request form or contact Customer Service at 645-7360
Thank you for your interest in City Power. 

NOTE: the map is only a general outline -  our representatives will be able to determine if you are within our service territory. 

View Service Area Map by Zip Code - learn more

Utility Discount Programs

Utility Discount Programs Customers who participate in assistance programs such as Heap, Medicaid, food stamps & public housing may be eligible for a discount on their water/sewer bills. Seniors age 60 and older with limited income may also qualify for a discount on electricity & water bills. - learn more

GirlinPool

Summer Topics Learn how to save energy during warmer weather; link to a rebate offer for a new programmable thermostat or low flow shower head; participate in volunteer opportunities including River Pride and Storm Drain Marking; start a community garden or learn about rain barrels and more - learn more

Our Commitment to Water Quality

Our Commitment to Water Quality Columbus provides a variety of services to protect both surface & drinking water quality. We work with communities upstream to help reduce the impact of agricultural activities. In our own community, we partner with landowners adjacent to our reservoirs and monitor construction sites to limit sedimentation that can impact local waterways. We also protect the quality of life downstream by discharging clean water from our wastewater treatment plants. - learn more