Aerial View of Griggs

Contact Info Department of Public Utilities
Contact Directory

Walk-in Payment Office:
Michael B. Coleman
Government Center
111 N. Front Street
Columbus, Ohio 43215
Free short-term Parking (garage across Long St)
After-hours Drop Box Available
Directions to Payment & Permit Offices
Phone: 614-645-8276
Weekdays 7:30 a.m. - 5:00 p.m.
E-Mail: utilityleadrep@columbus.gov


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Please report utility repair needs to the 311 Center online by calling 614-645-3111 (weekdays 7am - 6pm); or call 614-645-8276 (weekdays 7am - 6pm). For non-business hours emergencies only: Water 614-645-7788; Sewer 614-645-7102; Power 614-645-7627.  View the Contact Directory for description of emergencies. Please use 614-645-8276 for all other needs. 

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New Payment Portal      Check for Unpaid Sewer Charges     
Other Payment Locations



Hoover Reservoir Litter Cleanup

Hoover Reservoir Litter Cleanup Volunteers are encouraged to participate in this annual litter cleanup Saturday, September 29, 2018 at Hoover Reservoir. Meeting at the lower west parking lot below the dam. Bags, gloves & refreshments provided. Come out for some good "clean" fun! - learn more

DPU CSU 111NFront

New Bill Payment Center The utility bill payment and permit offices moved to the new Michael B. Coleman Government Center, 111 N. Front Street. Open weekdays 7:30 am - 5 pm with free short-term parking in the garage across Long Street.  - learn more

Announcing Paperless Billing Options

Announcing Paperless Billing Options Visit our Customer Portal to sign up for eBill,pay online with a check or credit card, auto pay and more. - learn more

High Call Volume Causing Longer Wait Times

High Call Volume Causing Longer Wait Times Due to college move-in season, the Call Center is experiencing some intermittent periods of higher call volume and longer wait times. Please hold for the next available representative. If you have trouble getting through, please either try again weekdays 7AM to 6PM, email us at utilityleadrep@columbus.gov or use the Customer Portal online. We appreciate your patience. - learn more

Follow Us

Follow Us Please follow us on social media for any water advisory announcements or other major breaking news: Facebook Button Icon Find Us on Facebook   Twitter Button Icon Follow Us on Twitter
- learn more

2017 CCR

Consumer Confidence Water Quality Report - CCR Public Utilities' customers can consume their water with confidence, knowing it meets all of the requirements of the Safe Drinking Water Act (SDWA). Read more about: annual water quality report, rigorous testing performed daily, common water quality concerns... - learn more

Get Your Garden in Full Bloom with Com-Til

Get Your Garden in Full Bloom with Com-Til Com-Til is a dark, rich compost that will break up tough clay soil, add valuable organic matter, provide both macro and micro nutrients, help retain moisture and provide a decorative mulch. The product is made from residual bio-solids from the City of Columbus wastewater treatment plants, yard waste and wood chips. - learn more

Hydrant Flushing Season

Hydrant Flushing Season Can Cause Low Pressure, Rusty Water Check the schedule to see if hydrants are being flushed in your area & learn what to do if you are experiencing rusty water. Columbus Fire flushes daily, April 21 - July 21. Other municipalities run through August. - learn more

DOP Workers

The Hometown Choice for Energy Did you know that you have choice when it comes to your energy provider? Columbus Division of Power is the hometown choice. Use the New Interactive Calculator to estimate how much your monthly electric bill would be with Columbus. Our residential rates are currently lower than the local commercial provider with no hidden fees.
Residential Services Brochure
Commercial/Industrial Brochure
- learn more

Utility Discount Programs

Utility Discount Programs Customers who participate in assistance programs such as Heap, Medicaid, food stamps & public housing may be eligible for a discount on their water/sewer bills. Seniors age 60 and older with limited income may also qualify for a discount on electricity & water bills. - learn more

Blueprint Logo

Blueprint Columbus Blueprint Columbus takes all of the regulatory challenges of complying with the Clean Water Act into consideration and uses green infrastructure to meet these challenges and efficiently achieve water quality goals. - learn more

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Lead in Drinking Water The lead concentration in the drinking water leaving our treatment plants is below the level of detection. However, lead can enter the water from household plumbing and fixtures when water resides in plumbing for more than 6 hours. View FAQs, a presentation, or a brochure "Tips to Reduce Exposure to Lead in Your Water - learn more

Water Main Breaks

Water Main Breaks Please report suspected water main breaks to 311 or 645 3111 immediately (weekdays 7 a.m. - 6 p.m.) or to 645-7788 after hours and weekends. Get answers to the most frequently asked questions about water main breaks. - learn more