Announcing New Paperless Options
Visit our Customer Portal to sign up for eBill,pay online with a check or credit card, auto pay and more.
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Blueprint Columbus
Blueprint Columbus takes all of the regulatory challenges of complying with the Clean Water Act into consideration and uses green infrastructure to meet these challenges and efficiently achieve water quality goals.
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Utility Discount Programs
Customers who participate in assistance programs such as Heap, Medicaid, food stamps & public housing may be eligible for a discount on their water/sewer bills.
Seniors age 60 and older with limited income may also qualify for a discount on electricity & water bills.
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Consumer Alert
If someone identifies themselves as a city employee attempting to collect utility bill payment or a water sample, please call your local police department (Columbus: 614-645-4545). Our employees DO NOT collect bill payment in the field or over the phone; they wear a photo ID badge & a city-issued uniform.
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Water Main Breaks
Please report suspected water main breaks to 311 or 645 3111 immediately (weekdays 7 a.m. - 6 p.m.) or to 645-7788 after hours and weekends. Get answers to the most frequently asked questions about water main breaks.
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Consumer Confidence Water Quality Report - CCR
Public Utilities' customers can consume their water with confidence, knowing
it meets all of the requirements of the Safe Drinking Water Act (SDWA). Read
more about: annual water quality report, rigorous testing performed daily,
common water quality concerns...
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Our Commitment to Water Quality
Columbus provides a variety of services to protect both surface & drinking
water quality. We work with communities upstream to help reduce the impact of
agricultural activities. In our own community, we partner with landowners
adjacent to our reservoirs and monitor construction sites to limit sedimentation
that can impact local waterways. We also protect the quality of life
downstream by discharging clean water from our wastewater treatment plants.
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