Aerial View of Griggs

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Please report utility repair needs to the 311 Center online by calling 614-645-3111 (weekdays 7am - 6pm); or call 614-645-8276 (weekdays 7am - 6pm). For non-business hours emergencies only: Water 614-645-7788; Sewer 614-645-7102; Power 614-645-7627.  View the Contact Directory for description of emergencies. Please use 614-645-8276 for all other needs. 


New Payment Portal      Check for Unpaid Sewer Charges     
Other Payment Locations

DPU CSU 111NFront

New Bill Payment Center On March 19 the utility bill payment and permit offices will move to the new Michael B. Coleman Government Center, 111 N. Front Street.  - learn more

Consumer Alert

Consumer Alert If someone identifies themselves as a city employee attempting to collect utility bill payment or a water sample, please call your local police department (Columbus: 614-645-4545). Our employees DO NOT collect bill payment in the field or over the phone; they wear a photo ID badge & a city-issued uniform. - learn more

Announcing New Paperless Options

Announcing New Paperless Options Visit our Customer Portal to sign up for eBill,pay online with a check or credit card, auto pay and more. - learn more

Follow Us

Follow Us Please follow us on social media for any water advisory announcements or other major breaking news: Facebook Button Icon Find Us on Facebook   Twitter Button Icon Follow Us on Twitter
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Utility Discount Programs

Utility Discount Programs Customers who participate in assistance programs such as Heap, Medicaid, food stamps & public housing may be eligible for a discount on their water/sewer bills. Seniors age 60 and older with limited income may also qualify for a discount on electricity & water bills. - learn more

DOP Workers

The Hometown Choice for Energy Did you know that you have choice when it comes to your energy provider? Columbus Division of Power is the hometown choice. Use the New Interactive Calculator to estimate how much your monthly electric bill would be with Columbus. Our residential rates are currently lower than the local commercial provider with no hidden fees.
Residential Services Brochure
Commercial/Industrial Brochure
- learn more

Less Than 1 Percent

Consumer Confidence Water Quality Report - CCR Public Utilities' customers can consume their water with confidence, knowing it meets all of the requirements of the Safe Drinking Water Act (SDWA). Read more about: annual water quality report, rigorous testing performed daily, common water quality concerns... - learn more

Water Main Breaks

Water Main Breaks Please report suspected water main breaks to 311 or 645 3111 immediately (weekdays 7 a.m. - 6 p.m.) or to 645-7788 after hours and weekends. Get answers to the most frequently asked questions about water main breaks. - learn more

Blueprint Logo

Blueprint Columbus Blueprint Columbus takes all of the regulatory challenges of complying with the Clean Water Act into consideration and uses green infrastructure to meet these challenges and efficiently achieve water quality goals. - learn more


Lead in Drinking Water The lead concentration in the drinking water leaving our treatment plants is below the level of detection. However, lead can enter the water from household plumbing and fixtures when water resides in plumbing for more than 6 hours. View FAQs, a presentation, or a brochure "What You Need to Know About Lead in Drinking Water - learn more