City of Columbus

New Bill Payment Center On March 19, the utility bill payment and permit offices moved to the new Michael B. Coleman Government Center, 111 N. Front Street. Open weekdays 7:30 am - 5 pm with free short-term parking in the garage across Long Street.  - learn more

Announcing New Paperless Options Visit our Customer Portal to sign up for eBill,pay online with a check or credit card, auto pay and more. - learn more

Follow Us Please follow us on social media for any water advisory announcements or other major breaking news:  Find Us on Facebook    Follow Us on Twitter
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Hydrant Flushing Season Can Cause Low Pressure, Rusty Water Check the schedule to see if hydrants are being flushed in your area & learn what to do if you are experiencing rusty water. Columbus Fire flushes daily, April 21 - July 21. Other municipalities run through August. - learn more

National Take Back Day April 28, 2018 is National Prescription Drug Take-Back Day. Franklin County is fortunate to be home to several permanent drug drop-off locations. For a complete list of those permanent sites, visit http://www.swaco.org/196/Pharmaceutical (listing updated 4/13/18).  - learn more

The Hometown Choice for Energy Did you know that you have choice when it comes to your energy provider? Columbus Division of Power is the hometown choice. Use the New Interactive Calculator to estimate how much your monthly electric bill would be with Columbus. Our residential rates are currently lower than the local commercial provider with no hidden fees.
Residential Services Brochure
Commercial/Industrial Brochure
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Utility Discount Programs Customers who participate in assistance programs such as Heap, Medicaid, food stamps & public housing may be eligible for a discount on their water/sewer bills. Seniors age 60 and older with limited income may also qualify for a discount on electricity & water bills. - learn more

Consumer Confidence Water Quality Report - CCR Public Utilities' customers can consume their water with confidence, knowing it meets all of the requirements of the Safe Drinking Water Act (SDWA). Read more about: annual water quality report, rigorous testing performed daily, common water quality concerns... - learn more

Water Main Breaks Please report suspected water main breaks to 311 or 645 3111 immediately (weekdays 7 a.m. - 6 p.m.) or to 645-7788 after hours and weekends. Get answers to the most frequently asked questions about water main breaks. - learn more

Blueprint Columbus Blueprint Columbus takes all of the regulatory challenges of complying with the Clean Water Act into consideration and uses green infrastructure to meet these challenges and efficiently achieve water quality goals. - learn more

Lead in Drinking Water The lead concentration in the drinking water leaving our treatment plants is below the level of detection. However, lead can enter the water from household plumbing and fixtures when water resides in plumbing for more than 6 hours. View FAQs, a presentation, or a brochure "What You Need to Know About Lead in Drinking Water"  - learn more