Customer Service Phone

Receive Public Utilities Emails

Sign Up Through GovDelivery

GovDeliveryBubble

New Water, Sewer & Electricity Service - for Property Owners

If you just bought a house and need to start water/sewer (or electricity) service:

Our Customer Service Center can assist you with establishing new service. They will need to get some information from you and obtain a meter reading from the property. The number is 614-645-8276. Representatives are available to take your call Monday through Friday 7:00 a.m. to 6:00 p.m.

Report a Meter Reading Provide readings for your City of Columbus Water, Sewer and Fire meters. Please note, large meters with multiple registers/multiple readings cannot be accepted using this form. Please contact customer service directly at 614-645-8276 or by email at [email protected] to provide these readings.

Check for unpaid sewer charges