Aerial View of Griggs

Contact Info Department of Public Utilities
Contact Directory

Walk-in Payment Office:
Temporarily Closed

After-hours Drop Box Available: 
111 N. Front Street
Columbus, Ohio 43215
Free short-term Parking
(garage across Long St) 
Directions
Public Utilities Customer Service Phone:
614-645-8276
Weekdays 7 am - 6 pm
Email: 
utilityleadrep@columbus.gov 


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Tenant Billing FAQs

Tenant Billing Agreements

A Tenant Billing Agreement  signed by the tenant (or land-contract purchaser) and property owner provides a convenient way for tenants to pay the water/sewer bill. The owner will receive a copy of all bills. 
  • Can a water/sewer bill for a rental property be put into a tenant's name?
  • If the bill is not paid, who is ultimately responsible for the unpaid charges? 
  • What are the reasons for this arrangement?
  • Are any improvements or changes on the horizon that landlords should be aware of? 
  • Are there things a tenant or landlord can do to control water/sewer bills?