Aerial View of Griggs

Contact Info Department of Public Utilities
Contact Directory

Walk-in Payment Office:
Temporarily Closed

After-hours Drop Box Available: 
111 N. Front Street
Columbus, Ohio 43215
Free short-term Parking
(garage across Long St) 
Directions
Public Utilities Customer Service Phone:
614-645-8276
Weekdays 7 am - 6 pm
Email: 
utilityleadrep@columbus.gov 


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Bill Payment FAQ

Residential Rates, Charges, and Bill Payment

  • Where can I make a payment?
  • My bill can't be this high, can you send someone out to check for leaks?
  • I need extra time to pay my bill. Can you help me?
  • How do I get a discount on my bill when I fill my pool?
  • Do you know if you will be raising your rates next year/soon?
  • I received a letter that my check was returned.
  • Why are you putting a lien on my property for a past due water/sewer bill?
  • There is an item on my credit report from your organization. Can you explain it to me?
  • Who in your organization do I need to notify about my bankruptcy?