The new CBUS 311 mobile application
was developed to make it easier and faster than ever to submit your service
requests 24 hours a day, seven days a week. CBUS 311 offers exciting
features designed with you in mind. These include:
Response Fields: Service requests have been updated with additional
information fields that will help to speed the routing and resolution of your
- Smart Grouping of Requests: Learn
right away if an issue has already been reported. If this is the case, you can
link your request to ensure the City is aware of the issue and to ensure you
receive up-to-date status information.
- Pin Drop Accuracy: Describe your
request with pinpoint accuracy by dropping a pin on the exact location where
service is needed. This can be at a specific address or in the middle of an
- New Informational Articles: A
library of informational articles is now available in the Knowledge Base that
summarize and explain various city processes and policies.
- Real Time Updates: Create an
account and sign up for notifications about the status of your request. You can
be notified by email or push notification.
CBUS 311 is available in the App Store
and on Google Play.