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Return Processing Information

The most efficient and effective way to file tax returns and make payments for City of Columbus Income Tax is through CRISP (Columbus Revenue Information Service Portal) at Effective September 26, 2022, all tax returns and payments not submitted through CRISP (Columbus Revenue Information Service Portal) are processed by our banking partner, JPMorgan Chase in a secure, state of the art facility. The decision to process mail in this manner was made to enhance the security of your sensitive information, improve staff productivity by automating manual processes, and disaster recovery/continuity of operations. By processing mail through JPMorgan Chase, we can ensure that your information is handled with the utmost care and protection within a trusted and secure facility. You can expect the same level of service and attention to detail that you have come to expect from the City of Columbus. If you have any questions or concerns regarding this change, please do not hesitate to contact us at 614-645-7370. We appreciate your cooperation and understanding as we take steps to safeguard your sensitive information.

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2023 Filing Season Information

The deadline for filing 2022 individual tax returns is April 18, 2023. Click here for everything you need to file.

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CRISP: Now Live!

Our state of the art Columbus Revenue Information Service Portal (CRISP) is now live! CRISP will be your launch pad for Columbus taxes. You will be able to register to file and pay local income taxes (Individual/Business/Withholding), excise taxes (Hotel/Motel/Short Term Rental/Admissions), and check your refund status, estimated payments made, etc. via this safe and user-friendly portal. Tax preparers with multiple clients and bulk withholding filers will be able to utilize the enhanced features of this portal as well.


OTUS, our Chatbot (owl left) will help you navigate the CRISP system. OTUS is available 24/7/365 to assist all of you – including night owls and early birds – with whatever questions you may have. 


Note that MeF will be available in early 2024.







The City of Columbus, Division of Income Tax is strongly encouraging taxpayers to go to: to file your returns and make payments.


The Division is also no longer accepting tax returns or payments in person at 77 N. Front Street, 2nd Floor Columbus, Ohio 43215 and if you are unable to file and pay online, please use the mailing addresses below:


Payment Enclosed (Business & Individual):

Columbus Income Tax Division

PO Box 182158

Columbus, OH  43218-2158


No Payment Enclosed (Business & Individual):

Columbus Income Tax Division

PO Box 182437

Columbus, OH  43218-2437


Withholding (Payments & No Payments):

Employer Withholding Tax

PO Box 182489

Columbus, OH  43218-2489



Columbus Income Tax Division

PO Box 183190

Columbus, OH 43218-3190

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We are experiencing significant processing delays this tax season and appreciate your patience. Some returns may take longer to process than others due to incomplete returns and/or missing documentation. Unless you receive a letter from us requesting additional information, you return is still being processed and our representatives will not be able to give you an estimated refund date over the phone.  


The quickest way to check your refund status is to access your account directly on CRISP ( Please have your filed tax return in front of you for verification purposes. 

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Payment Plans and Assistance Taxpayers who are unable to pay their full tax balance may be eligible for assistance. For more information, click here.


The Columbus Income Tax Division provides the service of collection, audit, and enforcement of the 2.5% income tax for the City of Columbus, as well as the excise lodging tax for the City of Columbus and the Franklin County Convention and Facilities Authority. We serve those who live, work, and conduct business in Columbus in order to make sure that everyone pays their fair share.