Electronic Filing and Payment Methods

EASY FILE for Individuals  

IR-25, Estimates,Outstanding, 
and Civil Suit Payments 

Please note that first-time 
filers must file IR-25 by paper.

FAQ's

Having problems with  
uploading your return?  Click here.

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PAYMENT PORTAL 
(formerly E-File/E-Pay)
For Filing of Forms:
IT-11, IT-15, IR-21
BR-21, IR-18, BR-18,
IR-42, BR-42
and Payment of Liabilities

New Payment Portal Features

City of Columbus Income Tax Division 77 N. Front Street, 2nd Floor

Columbus, Ohio 43215

Phone: (614) 645-7370
Fax: (614) 645-7193

Customer Service Hours:
Monday through Friday
9:00 a.m. - 4:00 p.m.

Walk-In Hours:
Due to the COVID-19 pandemic, the Division is currently closed to the public. Taxpayers may use the secure drop box located in the lobby of the 77 N. Front Street building to drop off tax documents.

Email:
[email protected]
Please note: Do not send tax documents containing personal information via email. These documents must be mailed or faxed to our office using the contact information listed above.

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The Columbus Income Tax Division provides the service of collection, audit, and enforcement of the 2.5% income tax for the City of Columbus, as well as the excise lodging tax for the City of Columbus and the Franklin County Convention and Facilities Authority. We serve those who live, work, and conduct business in Columbus in order to make sure that everyone pays their fair share.

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ARE YOU EXPECTING A REFUND?

We are experiencing significant processing delays this tax season and appreciate your patience.

 

Some returns may take longer to process than others due to incomplete returns and/or missing documentation.

 

We will contact you by mail if we have any questions regarding your return or missing documentation.

 

Please see the IR-25 instructions for the documentation required for your refund.

 

Will calling us help you get your refund any faster? 

NO. Unless you receive a letter requesting additional information and/or documentation from us in the mail, your return is still being processed and our representatives will not be able to provide any additional information or give you an estimated refund date.

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2022 Filing Season Information The deadline for filing 2021 individual tax returns is April 18, 2022. Click here for everything you need to file.

Webinars

Filing Season Info Sessions The Division of Income Tax has recorded information sessions to help taxpayers prepare for the 2022 filing season. To view these resources, click here.

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COVID-19 Operational Impacts Due to current public health concerns surrounding COVID-19, the Division of Income Tax will be making announcements regarding operational impacts, filing deadlines, and payment processing procedures. For the latest information, click here.

Calculator and Notebook

Payment Plans and Assistance Taxpayers who are unable to pay their full tax balance may be eligible for assistance. For more information, click here.

E-file E-pay

Easy File and Payment Portal Taxpayers can use our Easy File application to file Form IR-25 (please note that first-time filers must paper file), make outstanding liability payments, and make Civil Suit payments online. Taxpayers who need to file and pay forms IT-11, IT-15, IR-21, BR-21, IR-18, BR-18, IR-42, and BR-42 can use our Payment Portal application to file online. Learn more.

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Features Click here for features including address search and IRS resources.