Paper Return Delays
We strongly recommend you file
and pay with our NEW online tax portal, CRISP. It is quick,
secure and convenient! You can avoid processing delays and receive your refund
faster by using crisp.columbus.gov.
CRISP: Now Live!
Our state of the art Columbus Revenue
Information Service Portal (CRISP) is now live! CRISP will be your launch pad for Columbus taxes. You will
be able to register to file and pay local income taxes (Individual/Business/Withholding)
and check your refund status, estimated payments made, etc. via this safe and user-friendly
portal. Tax preparers with multiple clients and bulk withholding filers will be
able to utilize the enhanced features of this portal as well.
OTUS, our Chatbot (owl left) will help you navigate the
CRISP system. OTUS is available 24/7/365 to assist all of you – including night
owls and early birds – with whatever questions you may have.
Note that MeF will be
available in early 2023. Filings for Admissions Tax and Hotel/Motel/Short Term
Rental Excise Tax will follow in early June 2023.
CRISP Video Tutorials
Select the link below to view tutorial videos:
CRISP Registration for Individuals
CRISP
Registration for Businesses
Greetings,
The City of
Columbus, Division of Income Tax is strongly encouraging taxpayers to go to: crisp.columbus.gov
to file your returns and make payments.
The Division
is also no longer accepting tax returns or payments in person at 77 N. Front
Street, 2nd Floor Columbus, Ohio 43215 and if you are unable to file
and pay online, please use the mailing addresses below:
Payment
Enclosed (Business & Individual):
Columbus Income
Tax Division
PO Box 182158
Columbus,
OH 43218-2158
No Payment
Enclosed (Business & Individual):
Columbus Income
Tax Division
PO Box 182437
Columbus,
OH 43218-2437
Withholding
(Payments & No Payments):
Employer
Withholding Tax
PO Box 182489
Columbus,
OH 43218-2489
Correspondence:
Columbus Income
Tax Division
PO Box 183190
Columbus, OH
43218-3190
ARE YOU EXPECTING A REFUND?
We are experiencing significant processing delays this tax
season and appreciate your patience. Some returns may take longer to process
than others due to incomplete returns and/or missing documentation. Unless you
receive a letter from us requesting additional information, you return is still
being processed and our representatives will not be able to give you an
estimated refund date over the phone.
The quickest way to check your refund
status is to access your account directly on CRISP
(crisp.columbus.gov). Please have your filed tax return in front of you for
verification purposes.
The Columbus Income Tax Division provides the service of collection, audit, and enforcement of the 2.5% income tax for the City of Columbus, as well as the excise lodging tax for the City of Columbus and the Franklin County Convention and Facilities Authority. We serve those who live, work, and conduct business in Columbus in order to make sure that everyone pays their fair share.
2022 Filing Season Information
The deadline for filing 2021 individual tax returns is April 18, 2022. Click here for everything you need to file.
Filing Season Info Sessions
The Division of
Income Tax has recorded information sessions to help taxpayers prepare for the 2022 filing season. To view these resources, click here.
Payment Plans and Assistance
Taxpayers who are unable to pay
their full tax balance may be eligible for assistance. For more information, click here.
Related Links
Click here for related links including county property searches, State of Ohio, and IRS resources.