CRISP: Now Live!

Our state of the art Columbus Revenue Information Service Portal (CRISP) is now live! CRISP will be your launch pad for Columbus taxes. You will be able to register to file and pay local income taxes (Individual/Business/Withholding) and check your refund status, estimated payments made, etc. via this safe and user-friendly portal. Tax preparers with multiple clients and bulk withholding filers will be able to utilize the enhanced features of this portal as well.

OTUS, our Chatbot (owl left) will help you navigate the CRISP system. OTUS is available 24/7/365 to assist all of you – including night owls and early birds – with whatever questions you may have. 

Note that MeF will be available in early 2023. Filings for Admissions Tax and Hotel/Motel/Short Term Rental Excise Tax will follow in early June 2023.

CRISP Video Tutorials

Select the link below to view tutorial videos:

CRISP Registration for Individuals

CRISP Registration for Businesses

The Columbus Income Tax Division provides the service of collection, audit, and enforcement of the 2.5% income tax for the City of Columbus, as well as the excise lodging tax for the City of Columbus and the Franklin County Convention and Facilities Authority. We serve those who live, work, and conduct business in Columbus in order to make sure that everyone pays their fair share.

ARE YOU EXPECTING A REFUND?

We are experiencing significant processing delays this tax season and appreciate your patience. Some returns may take longer to process than others due to incomplete returns and/or missing documentation. Unless you receive a letter from us requesting additional information, you return is still being processed and our representatives will not be able to give you an estimated refund date over the phone.  

The quickest way to check your refund status is to access your account directly by logging into CRISP (crisp.columbus.gov). Please have your filed tax return in front of you for verification purposes. 

2022 Filing Season Information The deadline for filing 2021 individual tax returns is April 18, 2022. Click here for everything you need to file.

Filing Season Info Sessions The Division of Income Tax has recorded information sessions to help taxpayers prepare for the 2022 filing season. To view these resources, click here.

Payment Plans and Assistance Taxpayers who are unable to pay their full tax balance may be eligible for assistance. For more information, click here.

Related Links Click here for related links including county property searches, State of Ohio, and IRS resources.