311
Welcome to the 311 Customer Service Center!
Select "Submit Request" to begin a new 311 request. Use “Account Login” to create or login to your 311 account.
As a resident of Columbus, 311 is your one stop shop for all non-emergency City services. See below to learn more about how 311 works for you.
Contact 311
24 hours a day
Online at - columbus.gov/311
Email at - 311@columbus.gov
Mobile App - Download CBUS 311 for iPhone
Mobile App - Download CBUS 311 for Android
Monday - Friday 7:00 AM - 7:00 PM
Call (614) 645-3111
Sign up for Updates
Sign up for email updates from the Department of Neighborhoods and other City Departments.
Language Access Information
MyLanguage 311
Emergency Phone Numbers
Police or Fire Emergency
Dial 9-1-1
During Non-Business Hours
Water Emergency
(614) 645-7788
Electric Emergency
(614) 645-7627
Sewer Emergency
(614) 645-7102