Please note:
We are experiencing higher-than-usual call volume. There are self-service
options available 24/7 on Columbus Revenue Service Portal (CRISP) at crisp.columbus.gov including secure messaging and our chatbot
OTUS.
Telephone Numbers:
CRISP Help Line | (614) 645-8899 |
Business Withholding | (614) 645-8368 |
Business Net Profit | (614) 645-8328 |
Delinquent Accounts | (614) 645-8152 |
Hotel/Motel Excise Tax | (614) 645-7865 |
Individual Accounts | (614) 645-7646 |
Other Questions | (614) 645-7370 |
Secure Messaging:
Log into your tax account at crisp.columbus.gov and click on “More”
then click “View and Send Messages”. When you communicate with us by secure
message, we will do all we can to respond to your message promptly.
E-Mail:
To ensure the safety and
security of your personal information, we do not accept customer information or
respond via email. Instead, we invite you to visit our website at crisp.columbus.gov, where you can send
secure web messages and interact with our chatbot OTUS 24/7. Alternately, you
can contact us by phone during normal business hours 9 a.m. to 4 p.m., Monday
through Friday. Emails
from authorized government agencies may be sent to [email protected]. We take the
protection of our customers’ data very seriously and appreciate your
cooperation in helping us maintain the highest level of security. Thank you for
your understanding.