The City of Columbus has launched a SNAP Response Plan to connect residents with food, housing, and utility support during federal benefit cuts. Learn more
During periods of heavy rain, our Sewer Maintenance Operations Center may experience heavy call volume. If you would like to file an online report to see if you qualify for a Project Dry Basement backflow prevention device, please apply here Wet Basement and Neighborhood Flooding Questionnaire.
Note: This questionnaire, for City of Columbus residents, is used both as an initial step to determine eligibility for the city's Project Dry Basement program and for long-range capital improvement project consideration.
Department of Public Utilities
Walk-in Payment Office Weekdays 7:30 am - 4:30 pm 111 N. Front Street Columbus, Ohio 43215 Free Short-term Parking (Garage Across Long Street) After-hours Drop Box Available
Customer Service Weekdays 7:00 am - 6 pm 614-645-8276 Email
Contact Directory Includes emergency contacts.