2026 Rates

Water & Sewer are investing in major projects, including a long-planned fourth water plant costing over $2B. 
Power will have a rate increase for only the second time in 19 years. 
FAQs follow or take a deeper dive and view the Utility Update customer newsletter(PDF, 1MB).

Water and Sewer Rates Changes

Even with the new rates, ours remain lower than many other comparable cities(PDF, 166KB) (or see image below).

How much are they going up?

After holding rate increases down as much as possible over the years (usually under 5%), it is necessary to make larger investments to meet the needs of expected population growth.

Approved rates increases, effective January 1, are:

  • Water: 18%
  • Sewer: 8%
  • Stormwater 2% (only in Columbus)

Actual dollar amounts will vary by usage, but the average increase for a family of 4 will be around $10 a month. Larger households and contracted suburban areas will be slightly more.  

Are there ways to save money on my bill?

Yes. Please visit columbus.gov/payassist to learn how to save on your bill, including:

  • Save 25% on usage through our low-income discount program. Qualified seniors age 60 and older can also have their service charges waived.
  • Payment plans are available regardless of income. 
  • Everyone can save money on their water/sewer bills by limiting water usage and promptly fixing any leaks inside the home. Examples: run your washing machine and dishwasher only when full, take shorter showers, turn off the faucet while brushing your teeth or shaving, and use a rain barrel in the summer to capture rainwater to water plants.  

Why are water and sewer rates increasing more than usual?

Central Ohio continues to grow and is expected to reach three million residents by 2050. We have to prepare for growth to ensure that adequate water supplies are secured, along with drinking water and wastewater treatment capacity, and good stormwater management.

Impacts to water rates are largely driven by:

  • A fourth water plant is in design, to break ground in late 2026 with an estimated cost of $2 billion. 
  • Two additional upground reservoirs will be designed on land the city purchased years ago to provide additional water supplies. 
  • Increased capacity and treatment upgrades are a major focus at our three existing water plants.
  • Continuing to address the needs of aging infrastructure.
  • Meeting new regulations like with our Lead Safe Columbus program. 
  • Increased operational costs, such as water treatment chemicals, along with inflation factors.

Impacts to sewer rates are driven by:

  • Additional sewer collection and treatment capacity are needed to meet the demands of growth.
  • Many wet weather management improvement projects are underway, including our Blueprint Columbus program to address sewer overflows into waterways and basement backups.
  • Sewer rehabilitation and replacement projects are needed for aging infrastructure. 
  • Stormwater projects continue citywide to improve drainage and reduce flooding. 
  • Increased operational costs and inflation, especially seen in waste-water treatment chemicals.

These massive improvements in our infrastructure are expensive, but these investments in our community must be made. 

We use low interest loan funds and a competitive bid process to keep the costs and financing as low as possible. 

We have a long history of excellent planning for these needs, and are committed to ensuring safe, reliable, high-quality water and services for our customers. While some communities struggle with these needs, Columbus is a national model due to our proactive planning.

How are rates set?

Rates are reviewed annually by the city’s Utility Advisory Board and then recommendations are forwarded to Columbus City Council for approval.

Still have more questions?

Contact Customer Service, weekdays 7:00 am - 6:00 pm.
Call 614-645-8276
Email UtilityLeadRep@columbus.gov

We maintain over 7,000 miles of water/sewer lines – enough to stretch from Columbus to the North Pole and then to Paris.

Power Rate Changes

How much are power rates increasing?

Rate increases vary by customer category. Residential customers with lower to average consumption should see an increase of about $7, or 12%, depending on electricity usage. These adjustments were planned in 2024 to spread rate changes out over a few years.  

Columbus power rates remain very competitive and lower than other power utilities, and outage restoration is much faster than most.

How can I save money on my bill?

Yes. Please visit columbus.gov/payassist to learn how to save on your bill, including:

  • Save 25% on usage through our low-income discount program. Qualified seniors age 60 and older can also have their service charges waived.
  • Payment plans are available regardless of income. 
  • Everyone can save money on their power bill by conserving energy usage by: turning thermostats up in the summer and down in the winter, turning off things not in use, and only running full loads in the dryer and dishwasher or by using cold water in the washer.  

Why are city power rates going up?

Power rates are increasing on January 1, 2026 for city power customers (non-AEP), for only the second time in 19 years.

This is necessary for:

  • reinvestment into aging infrastructure
  • to improve service and streetlight reliability
  • to keep pace with rising operational costs due to inflation
  • to keep pace with increased purchased power costs

Some projects include:

  • converting all city streetlights to LED and smart streetlighting
  • much needed streetlight circuit upgrades
  • refining the prioritization plan to add streetlights to neighborhoods currently without lighting
  • power circuit, substation and transformer improvements are also planned 

How are power rates set?

Rates are reviewed annually by the city’s Utility Advisory Board and then recommendations are forwarded to Columbus City Council for approval.

 

 

Who can I talk to with more questions?

Contact Customer Service, weekdays 7:00 am - 6:00 pm.
Call 614-645-8276
Email UtilityLeadRep@columbus.gov

 


We provide 950,000 Megawatt-hours of power annually.                                                                                                                             
That's enough to power 84,000 homes in our community or light up all the signs in New York's Times Square for nearly 68 years.

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