Electronic Filing and Payment Methods

EASY FILE for Individuals  

IR-25, Estimates,Outstanding, 
and Civil Suit Payments 

Please note that first-time 
filers must file IR-25 by paper.

FAQ's

Having problems with  
uploading your return?  Click here.

Adobe

PAYMENT PORTAL 
(formerly E-File/E-Pay)
For Filing of Forms:
IT-11, IT-15, IR-21
BR-21, IR-18, BR-18,
IR-42, BR-42
and Payment of Liabilities

New Payment Portal Features

City of Columbus Income Tax Division 77 N. Front Street, 2nd Floor

Columbus, Ohio 43215

Phone: (614) 645-7370
Fax: (614) 645-7193

Customer Service Hours:
Monday through Friday
9:00 a.m. - 4:00 p.m.

Walk-In Hours:
Due to the COVID-19 pandemic, the Division is currently closed to the public. Taxpayers may use the secure drop box located in the lobby of the 77 N. Front Street building to drop off tax documents.

Email:
[email protected]
Please note: Do not send tax documents containing personal information via email. These documents must be mailed or faxed to our office using the contact information listed above.

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2021 Filing Season Information

Forms available: Individual, corporate, and employer filing forms and instructions are available in the Forms section of the Income Tax Division website. The City of Columbus Income Tax Division uses Adobe fillable PDF forms. Most browsers can display the PDF, but the fillable features will be disabled. To use the forms provided by the City of Columbus Income Tax Division, we recommend you download the forms and open them using the newest version of Acrobat Reader. 

Filing deadlines: The filing due date for 2020 individual returns has been extended to May 17, 2021. Deadlines for business returns, employer withholding, and first quarter payments of estimated tax did not change. The deadline for individual and business returns filing on extension has not changed and remains October 15, 2021. FAQs will be posted to the Division's website soon.

Penalty and interest rates:  Effective January 1st, 2021, the penalty rate for late payment of taxes is 15%. Employer withholding payments not received timely will be subject to a penalty rate of 50%. The interest rate for tax year 2021 is 5%.

Annual Newsletter: The Income Tax Division's annual newsletter provides information on federal tax law updates and their impact to City returns, changes within the Division, and filing information. Check out this year's newsletter here.

Where's my refund?: Information regarding refund processing can be found here.

Working from home during the COVID-19 pandemic: Ohio House Bill 197 instituted temporary language stating that during the period of the emergency declared by Executive Order 2020-01D, issued on March 9, 2020, and for thirty days after the conclusion of that period, any day on which an employee performs personal services at a location, including the employee's home, which the employee is required to report for employment duties because of the declaration shall be deemed to be a day performing personal services at the employee's principal place of work. As such, the Columbus Division of Income Tax will not grant refund requests for withholding paid to Columbus in accordance with C.C.C. 362.011 and Ohio H.B. 197, section 29.

Drop-off preparation services available: Our team of experienced auditors are happy to help taxpayers file their City of Columbus return. Taxpayers can drop off returns for our team to prepare at the following address:

  • Address: 77 N Front Street, Columbus OH 43215
  • Hours: Monday - Friday 9:00 AM to 4:00 PM
  • Parking: Free parking for those conducting business with our office is available in the City parking garage at 141 N Front Street, just north of the Michael B. Coleman Government Center. 
  • What to bring:
    • Copies of W-2’s from all employers
    • Copies of any 1099 forms receive
    • Copy of Federal 1040 Pages 1 and 2; any attached schedules (e.g. Schedules C, E, or F)