We are not required to notify you of lapsed or about to lapse credentials. As a courtesy, we attempt to notify you by e-mail when a credential has expired and your approval status has lapsed, but you are responsible for ensuring that your credentials are up to date and that you have provided documentation of such to our office. If any of your credentials lapse, based on the expiration dates on the records you have provided to our office, you will be removed from approved status and your log in credentials will be suspended. Expect 1 - 3 business days following correction of the issue before your log-in credentials are reinstated. If you are removed from approved status because of a lapsed credential, there will be a strict 30-day grace period during which you may be reinstated without paying a penalty.
If the reason for removal from approved status was failure to provide up to date documentation of a credential you held at the time of the test, retesting will not be required as long as you provide documentation showing you possessed the valid credentials when the device was tested. However, no tests will be accepted if they were performed while a tester did not possess a required credential at the time of the test. The device will need to be retested.