311

To learn about opportunities for pre-scheduled, in-person appointments with 311 staff, send an email to 311@columbus.gov.

Manage Your 311 Account

Learn more about managing your 311 account.

Welcome to the 311 Customer Service Center!

Select "Submit Request" to begin a new 311 request. Use "Account Login" to create or log in to your 311 account.

*** The 311 phone line will have limited hours on Friday, October 9th with downtime lasting from 9am-2pm. Requests can be still be submitted via email at 311@columbus.gov, through the online portal, or through the mobile app during this time. We apologize for any inconvenience. ***

As a resident of Columbus, 311 is your one-stop shop for all non-emergency City services. See below to learn more about how 311 works for you.