Welcome to the 311 Customer Service Center's new online home!
Learn how to set up an account and submit a service request in the new CBUS 311 website and the new CBUS 311 mobile app using the guides below:
311 Website Account and Service Request Creation Guide
311 Mobile App Account and Service Request Creation Guide
As a resident of Columbus, 311 is your one stop shop for all non-emergency City services. Click below to learn more about how 311 works for you.