Community Resources by Neighborhood

Download and print a resource guide for your part of the city. Each guide lists emergency shelter information, food pantries near you, cooling and charging sites, and steps to take if your property was damaged.

Each guide is two pages. Pick the one that covers your neighborhood.

North Side(PDF, 592KB) covers Northland, Northwest, and North Linden.
South Side(PDF, 592KB) covers the South Side and Southeast.
East Side(PDF, 591KB) covers the Near East Side.
West Side(PDF, 591KB) covers the West Side and Hilltop.

Need this in another language? Your web browser can translate this page. On most phones and computers, tap or right click anywhere on the page and select Translate. You can also call 311 at 614-645-3111 and ask for an interpreter. Interpretation is free.

Storm Response Active. Updated August 13, 2026. Information may change. Call ahead before traveling to any location.

In response to the severe weather our community faced this week, the City has gathered resources and critical information below. Everything on this page applies citywide. Food resources are listed by neighborhood near the bottom of the page.

For non-emergency services, please contact 311 at 614-645-3111.

Call 911 for life threatening emergencies, including downed live power lines, structural collapse, fire, or medical emergencies.

Call 311 at 614-645-3111 for all non-emergency storm needs.

Emergency Shelter

The American Red Cross activated an emergency shelter for neighbors whose homes have been impacted by the severe weather at the Scioto Southland Community Center, 3901 Parsons Avenue, Columbus, Ohio 43207.

For shelter information, call 1-800-RED CROSS at 1-800-733-2767.

Durable medical equipment charging and assistance is available at this shelter.

In need of a shelter beyond this emergency? Call the 24 hour Community Shelter Board Homeless Hotline at 614-274-7000.

View full emergency shelter information

Device Charging and Cooling Sites

Many neighbors may still be without power. To charge devices, or for a cooling location, please check with local churches and community centers.

Columbus Recreation and Parks

All open community centers are available from 8 a.m. to 6 p.m. Residents are welcome to come in, cool off and charge devices.

The customer service team is available at 614-645-3337.

Columbus Metropolitan Library

Residents are welcome to come in, cool off and charge devices.

Call 614-645-2275 for questions.

Food and Medical Safety Guidance

Severe weather and power outages can affect food, medications, and personal safety.

Food. Keep refrigerator and freezer doors closed. Refrigerated food is generally safe for up to 4 hours. A full freezer is safe for about 48 hours.

Medications. Keep refrigerated medicines cool and contact your pharmacist or doctor if they have been exposed to excessive heat.

Tetanus. Keep your routine 10 year tetanus booster up to date. For deep, dirty, or puncture wounds from debris or floodwater, a booster may be needed if it has been more than 5 years. Wash wounds immediately with soap and water and cover them. Seek medical care within 24 to 48 hours for wound cleaning or an expedited booster.

View full food and medicine guidance

SNAP Benefit Replacement

If you live in Ohio and lost food purchased with SNAP benefits due to a household fire, flood, or a power outage lasting four hours or more, you must complete and submit JFS Form 07222 (Statement Requesting Replacement SNAP Benefits) to your local office or online within 10 days of loss.

If you live in Franklin County, you can drop off forms to the Jobs and Family Services Opportunity Centers listed below.

For complete information on replacement benefits, visit Franklin County Food Assistance Replacement Benefits.

Severe Weather Safety

Stay safe before, during, and after severe weather. Keep away from downed power lines, avoid walking or driving through floodwater, and move to higher ground if water levels rise.

For trusted information and guidance, visit the National Weather Service. To sign up for weather alerts, visit weather.gov/wrn/wea or call the National Weather Service Wilmington Office at 937-383-0031.

View full weather safety guidance

Clean Up

Immediately contact your insurance carrier if you believe your property sustained damage.

Request a list of preferred contractors from your insurance carrier, the Better Business Bureau, or a specialized organization.

If a tree is blocking a roadway or on city property, call 311 at 614-645-3111. Trees on private property are the responsibility of the property owner.

View full property damage guidance

Food Resources by Neighborhood

To find food resources near you, visit Freshtrak.com, which is updated in real time in response to outages.

Remember to call ahead to the location before you go.

Select your area below to see food resources near you.

Not finding what you need? Call 311 at 614-645-3111.

Page last updated: August 13, 2026 | Content owner: Mayor's Office | Publisher: Department of Technology | Call ahead before traveling. Hours and availability change during storm response.

Please share these with your neighbors. Many residents are still without power and cannot get online. A printed copy may be the only way they can find help.

Not sure which guide you need? Call 311 at 614-645-3111 and staff will help you find resources near you.