Aerial View of Griggs

Contact Info Department of Public Utilities
Contact Directory

Walk-in Payment Office:
Michael B. Coleman
Government Center
111 N. Front Street
Columbus, Ohio 43215
Free short-term Parking (garage across Long St)
After-hours Drop Box Available
Directions to Payment & Permit Offices
Phone: 614-645-8276
Weekdays 7:30 a.m. - 5:00 p.m.
E-Mail: utilityleadrep@columbus.gov


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Utility Discount Programs

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Low Income Discount Programs:

Those who qualify for this program will receive a discount of 20% off their water & sewer usage charges.

*NEW* Payment Relief Program for Power customers will offer a one-time credit of up to $150 to go towards an eligible City of Columbus electric bill.

Low Income - Single Family Property
Low Income - Multi Family Property
Programa de Descuento por Bajo Ingreso para Cargos de Agua y Cloaca Low Income Discount Application in Spanish (en Espanol)


glasswaterSenior Citizen Discount Programs:
Seniors age 60 and older with limited income may qualify for a discount on electricity and/or water bills. Many seniors qualify for both the Senior and the Low Income programs.

Apply for an Electricity discount 10% discount
Apply for a Water discount Water base fees (daily service charges) are waived


Qualifying Income Levels for the Low Income & Senior Discount Programs are based on the income of all household members over 18; the maximum gross income follows:

1 $19,128.00
2 $25,342.50
3 $29,623.50
4 $37,416.00
5 $43,207.50
6 $48,210.00
7 $52,863.00
8 $59,985.00
9 or more $71,083.50

NOTE: Based on the Federal Poverty Level which adjusts annually (typically in February). Above are the current 2018 figures.