Utility Discount Programs

Coin Purse

Low Income Discount Programs:

Those who qualify for this program will receive a discount of 20% off their water & sewer usage charges. Now you can apply and upload supporting documents directly online for several of these programs.

Single Family Property:
Apply online or print a hard copy to of the Single Family Brochure/Application PDF file to print & mail. 

Single Family Property (Spanish Language):
Programa de Descuento por Bajo Ingreso para Cargos de Agua y Cloaca (en Espanol) PDF file to print & mail.

Multi Family Property:
Multi Unit Brochure/Application PDF file to print & mail.         


The Pandemic Payment Relief Program for Power offers a one-time (per year) credit of up to $500 to go towards an eligible City of Columbus electric bill.
Apply online or view the brochure/application to print and mail a copy.


glasswaterSenior Citizen Discount Programs:
Seniors age 60 and older with limited income may qualify for a discount on electricity and/or water bills. Many seniors qualify for both the Senior and the Low Income programs.

Electricity customers can receive a 10% discount on power usage: 
Apply Online or print and mail an application  (includes brochure & application).

Water and Sewer customers can have service charges waived: 
Apply Online or print and mail an application (includes brochure & application).


Qualifying Income Levels for the Low Income & Senior Discount Programs are based on the income of all household members over 18; the maximum gross income follows:

1 $19,950
2 $26,433
3 $30,897
4 $39,026
5 $45,066
6 $50,283
7 $55,136
8 $62,564
9 or more $74,139

NOTE: Based on the Federal Poverty Level which adjusts annually (typically in February). Above are the current 2020 figures.