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Utility Discount Programs

Coin Purse

Low Income Discount Programs:

Those who qualify for this program will receive a discount of 20% off their water & sewer usage charges. Now you can apply and upload supporting documents directly online for several of these programs.

Single Family Property:
Apply online or print a hard copy to of the Single Family Brochure/Application PDF file to print & mail. 

Single Family Property (Spanish Language):
Programa de Descuento por Bajo Ingreso para Cargos de Agua y Cloaca (en Espanol) PDF file to print & mail.

Multi Family Property:
Multi Unit Brochure/Application PDF file to print & mail.         


glasswaterSenior Citizen Discount Programs:
Seniors age 60 and older with limited income may qualify for a discount on electricity and/or water bills. Many seniors qualify for both the Senior and the Low Income programs.

Electricity customers can receive a 10% discount on power usage: 
Apply Online or print and mail an application  (includes brochure & application).

Water and Sewer customers can have service charges waived: 
Apply Online or print and mail an application (includes brochure & application).


Qualifying Income Levels for the Low Income & Senior Discount Programs are based on the income of all household members over 18; the maximum gross income follows:

1 $20,198
2 $26,759
3 $31,278
4 $39,507
5 $45,621
6 $50,903
7 $55,815
8 $63,336
9 or more $75,053

NOTE: The above income limits are based on 150% of the current federal poverty level.  If you qualify for this program and have gotten behind on your city utility bill, you may also qualify for the Columbus CARES Act Utility Bill Assistance program.