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Find Warming Centers During Cold Weather

Need a safe, warm place to go during the cold? The City has warming centers open across Columbus.

Warming Centers During Cold Weather
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You Are Here : Home / Government/ Departments / Employee Benefits / Medical and Pharmacy Carriers

Medical and Pharmacy Carriers

Carrier Change Resources

Use the resources below to help with the 2026 carrier transition for medical and pharmacy benefits. Expand each section for carrier-specific support contacts, recordings and presentation materials, provider and prescription lookups, formularies, and key transition documents (including continuation of care and FAQs).

Anthem

Dedicated Anthem support line: 855-350-1290, Monday-Friday 8 am - 7 pm EST

  • Anthem National PPO (BlueCard PPO) Provider Lookup
  • Continuation of Care Member Self-Referral Form (PDF, 171KB)(PDF, 171KB)
  • Anthem Carrier Change Information Session PowerPoint (PPTX, 7MB)(PPTX, 7MB)
  • 2026 Carrier Change Information Session - Anthem Medical Recording
  • Anthem Programming Equivalents (PDF, 1MB)(PDF, 1MB)
  • Carrier Transition FAQ 1.26.26 (PDF, 125KB)(PDF, 125KB)
  • Register with Anthem (PDF, 584KB)(PDF, 584KB)

CVS Caremark

Dedicated CVS Caremark support line: 833-296-1889 (24/7)

  • CVS Caremark Carrier Change Information Session Presentation (PDF, 1MB)(PDF, 1MB)
  • 2026 Carrier Change Information Session - Pharmacy CVS Caremark
  • 2026 Formulary AFSCME CWA IAFF HACP MCP OLC (PDF, 247KB)(PDF, 247KB)
  • 2026 Formulary FOP (PDF, 213KB)(PDF, 213KB)
  • 2026 Specialty Drug Formulary All Groups (PDF, 142KB)(PDF, 142KB)
  • HDHP Plan Prescription Lookup
  • HDHP FOP Plan Prescription Lookup
  • PPO Plan Prescription Lookup
  • PPO FOP Plan Prescription Lookup
  • Pharmacy Locator
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