Snow and Ice Plan

Contact Info Department of Public Service
50 W. Gay Street
Columbus, OH 43215-9005
Office :  (614) 645-3111
Fax :  (614) 645-7805
Email : Contact Information

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  • How do I report a pothole?


  • Are sidewalks the responsibility of the City or the property owner?
  • How can a Columbus resident get a sidewalk where one currently does not exist?
  • Are there other circumstances where the City does provide sidewalks and curbs at no cost to the property owner?
  • Why is so much of the City still uncurbed and without sidewalks?
  • Why are some sidewalks made of concrete and others of asphalt?
  • Where do I get a permit to build or replace a sidewalk?


  • How do I report a broken traffic light or street sign?
  • How can I get my street resurfaced?
  • How can I get a speed-awareness trailer placed on my street?
  • How can our community receive traffic-calming treatments such as speed humps, medians, road diets and mini circles?
  • Other questions? 

Certified Address

  • What is a Certified Address and when do I need to obtain one? 
  • How do I request a certified address?
  • What do I need to provide in order to obtain a certified address? 
  • What is a site plan?
  • How long does it take to get a certified address?
  • Is there a charge to get a certified address? 
  • How do I request an address change?
  • A city department has told me that my address does not exist. What do I do? 
  • How do I find my parcel number(s)?
  • Where should I send the completed Certified Address Request Form and attached documents? 

Street Naming

  • How do I request street name approval for a new street?
  • How do I request a name change for an existing street?
  • What are guidelines to keep in mind when choosing a street name?
  • How long will an approved street name remain reserved?

Zoning Number

  • What is a zoning number and when do I need to obtain one?
  • How is a zoning number different from a certified address?
  • How do I request a zoning number?
  • How do I find my parcel number(s)?