Claiming an Impounded Vehicle
Find impounded vehicle
The following documentation is required release an impounded vehicle to a valid licensed driver:*
- Current Vehicle Registration
- Valid Driver's License
The following documentation is required to tow an impounded vehicle off the lot:*
- Vehicle Title
- State Issued ID
*Owners who present a vehicle title without providing a current vehicle registration will be required to have the vehicle towed from the impound lot.
*Owners who present a state issued ID must have a licensed driver to drive the vehicle out of the impound lot or the vehicle must be towed.
- Towing fee: $125*
- Administrative fee: $30 (only applicable if certified notification has been sent)
- Storage fee: $18 (only applicable if certified notification has been sent)
- Any outstanding parking citations
- Any other associated towing fee
*This applies to vehicles less than 7,000 pounds (most vehicles). Additional fees will be charged for vehicles weighing more than 7,000 pounds.
Vehicles may be
released to the vehicle owner or a relative with the same last name. Owners who
wish to authorize a person (other than a relative) to obtain a vehicle release
must complete a Notarized Authorization of Release form and provide
proof of ownership documentation.
Lienholders must complete a Hold
Harmless Letter listing the company or authorized person who can obtain a
vehicle release. Company agents,
employees or authorized individuals must present a driver’s license and proof
of employment from their employer to obtain a vehicle release.
Insurance Companies / Salvage Companies
must complete a Notarized Authorization of Release form authorizing
their insurance company to obtain a vehicle release. Proof of ownership must be
presented by the insurance company or agent at the time of vehicle release.
Salvage or towing companies must have a notarized letter of authorization to
pick up a vehicle on behalf of an insurance company. Insurance agents, salvage
or towing companies must show proof of employment from their employer to obtain
a vehicle release.
Payment of all
impoundment fees and all current and outstanding parking tickets is required
before a vehicle release is authorized. Payment can be made with Cash,
Discover, Visa or MasterCard credit and debit cards.
information, please call 844-565-1295.