Parking

Contact Info Parking Services
2700 Impound Lot Road  
Columbus, OH 43207  
Office : (844) 565-1295    
Fax : (614) 645-7357  
Email : 311

Parking Permits* Apply for Parking Permits* 
Manage Your Parking Permit 
Pay for Parking Permits 
Helpful “How To” Videos 

* The online system is only for permit zones starting with SN, CH, EF, UD, H and O. All other applicants must apply in-person or by mail at Parking Services.

Claiming an Impounded Vehicle


To find an impounded vehicle, click here

The following documentation is required release an impounded vehicle to a valid licensed driver:*

  • Current Vehicle Registration
  • Valid Driver's License

The following documentation is required to tow an impounded vehicle off the lot:*

  • Vehicle Title
  • State Issued ID           

*Owners who present a vehicle title without providing a current vehicle registration will be required to have the vehicle towed from the impound lot.

*Owners who present a state issued ID must have a licensed driver to drive the vehicle out of the impound lot or the vehicle must be towed.

Applicable Fees

  • Towing fee:  $125*
  • Administrative fee:  $30 (only applicable if certified notification has been sent)
  • Storage fee:  $18 (only applicable if certified notification has been sent)
  • Any outstanding parking citations
  • Any other associated towing fee

*This applies to vehicles less than 7,000 pounds (most vehicles).  Additional fees will be charged for vehicles weighing more than 7,000 pounds.

*Parking Services accepts cash, credit/debit card (Visa, Mastercard and Discover only), and money orders payable to Columbus City Treasurer. Please note: We do not accept personal checks for impound related fees unless from an approved agency. 

Vehicle Owners

Vehicles may be released to the vehicle owner or a relative with the same last name. Owners who wish to authorize a person (other than a relative) to obtain a vehicle release must complete a Notarized Authorization of Release form and provide proof of ownership documentation. 

Vehicle Repossessions

Banks and Lienholders must complete a Hold Harmless Letter listing the company or authorized person who can obtain a vehicle release.  Company agents, employees or authorized individuals must present a driver’s license and proof of employment from their employer to obtain a vehicle release. 

Insurance Companies / Salvage Companies

Vehicle owners must complete a Notarized Authorization of Release form authorizing their insurance company to obtain a vehicle release. Proof of ownership must be presented by the insurance company or agent at the time of vehicle release. Salvage or towing companies must have a notarized letter of authorization to pick up a vehicle on behalf of an insurance company. Insurance agents, salvage or towing companies must show proof of employment from their employer to obtain a vehicle release. 

Payment of all impoundment fees and all current and outstanding parking tickets is required before a vehicle release is authorized. Payment can be made with Cash, Discover, Visa or MasterCard credit and debit cards.

For additional information, please call 844-565-1295.