Contact Info Parking Services
2700 Impound Lot Road  
Columbus, OH 43207  
Office : (844) 565-1295    
Fax : (614) 645-7357  
Email : 311

Parking Permits* Apply for Parking Permits* 
Manage Your Parking Permit 
Pay for Parking Permits 
Helpful “How To” Videos 

* The online system is only for permit zones starting with SN, CH and EF. All other applicants must apply in-person or by mail at Parking Services.

Contesting a Parking Ticket

Failure to pay a parking ticket within 10 days will be considered admission of guilt and result in the addition of a penalty.  Parking tickets that remain unpaid within 40 calendar days of issuance will result in additional penalties and subject your vehicle to impoundment.

You may request that your parking ticket undergo an administrative review, where a reviewer will verify whether the ticket was legally written within the guidelines of the City of Columbus Code.  You will receive the results of your review within 7-10 business days of your appeal.  If you are unsatisfied with this review, you may request a Hearing Officer review your ticket.


There are 3 options for requesting a Hearing Officer to review a ticket:  

  • 1.In-Person Hearing
    • Hearings are held at Parking Services, 2700 Impound Lot Road
  • 2.Phone Hearing
    • Hearing is held over the phone. Participants must have a valid email address to send documents and access to a touchpad telephone.
  • 3.Web-Based Hearing
    • Hearing is held virtually utilizing WebEx software. Participants must have a valid email address, ability to send documents and a device (mobile, PC, tablet, etc.) with a reliable internet connection and a camera.

In all cases, hearings will be live and recorded. 

In addition, you should note:

  • At the beginning of the hearing you will need to confirm your identity by supplying your full name, address, your ticket number(s) and the license plate number of the vehicle to which the ticket was written. 
  • Should you wish to have a witness testify during your phone or web-based hearing, you will need to supply your witness with the phone number or virtual information, and advise them of the hearing date and time.
  • If you wish to submit additional exhibits, they must be received 5 business days in advance of your hearing date. Please submit all exhibits to or mailed to : Division of Parking Services - Hearings | 2700 Impound Lot Road | Columbus, Ohio 43207
  • If there are technical interruptions that can’t be fixed during the hearing, Parking Services will contact you to schedule a new hearing date.  
  • If you are not present for your hearing during your scheduled time, your hearing will not be rescheduled and will result in the admission of guilt of the parking ticket.
  • After your hearing, you will have the right to appeal the decision within 15 days of the Hearing Officer’s decision to the Franklin County Municipal Court.


Choose one of the following options:


Click here to submit an appeal for a parking ticket infraction online.

In Person

Written appeals may be made in person at the Division of Parking Services. Please refer to the back of the parking ticket for a complete list of options to pay or appeal a parking ticket. 
Division of Parking Services | 2700 Impound Lot Road | Columbus, Ohio 43207

By Mail

Written appeals may be sent in the mail.  Please ensure that you include your name, the license plate number to which the ticket was written, your ticket number, and the reason for your appeal to:
Division of Parking Services | 2700 Impound Lot Road | Columbus, Ohio 43207