Parking

Contact Info Parking Services
2700 Impound Lot Road  
Columbus, OH 43207  
Office : (844) 565-1295    
Fax : (614) 645-7357  
Email : 311

Parking Permits* Apply for Parking Permits* 
Manage Your Parking Permit 
Pay for Parking Permits 
Helpful “How To” Videos 

* The online system is only for permit zones starting with SN, CH and EF. All other applicants must apply in-person or by mail at Parking Services.

Contesting a Parking Ticket

If you do not pay or contest your ticket within 10 days, it will be considered an admission of guilt and result in the addition of a penalty. If your ticket remains unpaid for an additional 30 days, a second fee will be added. 

Level 1 Appeal:  Administrative Review  

If you believe you were issued a parking ticket in error, have extenuating circumstances, or would like to appeal the issuance of your ticket, you have 10 days to do so. A reviewer will verify if the ticket was legally written within the guidelines of the Columbus City Code.  You will receive the administrative findings by mail or email within 7-10 business days of your review.  All further actions on the ticket will be suspended until a decision is made.  Please be prepared to upload all exhibits when submitting your appeal.

Level 2 Appeal: Hearing 

If you are unhappy with the findings of your administrative review, you will need to request a hearing.  Hearings are heard by a third party arbiter and are held virtually, by phone or web.  (In-Person Hearings are suspended due to COVID 19).  All further actions on the ticket will be suspended until after your hearing.   Please be prepared to upload all exhibits when submitting your hearing request.

If you are unable to submit an appeal online, you may do it by mail, or in-person during business hours at: Division of Parking Services | 2700 Impound Lot Road | Columbus, Ohio 43207

MORE INFORMATION ABOUT HEARINGS

HEARING OPTIONS

There are 3 options for requesting a Hearing Officer to review a ticket:  

In-Person Hearing At this time, all in-person hearing have been suspended due to COVID-19 and will resume when it is safe to do so. 

  • Hearings are held at Parking Services, 2700 Impound Lot Road

Phone Hearing 

  • Hearing is held over the phone. Participants must have a valid email address to send documents and access to a touchpad telephone.

Web-Based Hearing

Hearing is held virtually utilizing WebEx software. Participants must have a valid email address, ability to send documents and a device (mobile, PC, tablet, etc.) with a reliable internet connection and a camera.

In all cases, hearings will be live and recorded. 

In addition, you should note: 

  • At the beginning of the hearing you will need to confirm your identity by supplying your full name, address, ticket number(s) and the license plate number of the vehicle to which the ticket was written. 
  • Should you wish to have a witness testify during your phone or web-based hearing, you will need to supply your witness with the phone number or virtual information, and advise them of the hearing date and time.
  • If you wish to submit additional exhibits, they must be received 5 business days in advance of your hearing date. Please submit all exhibits to  parkingappeals@columbus.gov or mailed to : Division of Parking Services - Hearings | 2700 Impound Lot Road | Columbus, Ohio 43207
  • If there are technical interruptions that can’t be fixed during the hearing, Parking Services will contact you to schedule a new hearing date.  
  • If you are not present for your hearing during your scheduled time, your hearing will not be rescheduled and will result in the admission of guilt of the parking ticket.

After your hearing, you will have the right to appeal the decision within 15 days of the Hearing Officer’s decision to the Franklin County Municipal Court