Refuse Collection

Contact Info Refuse Collection
2100 Alum Creek Drive 
Columbus, OH 43207 
Office :  (614) 645-3111
Fax :  (614) 645-7296 
Email : Contact Information

Look Up your Collection Day!

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(614) 645-3111

Information about the Division of Refuse Collection

About Refuse Collection

Trash collection for the City of Columbus is managed by the Department of Public Service, Division of Refuse Collection. The City collects trash from more than 335,000 households using trucks with mechanical arms to pickup and empty collection containers. This makes trash collection safer for collectors, faster for residents and more cost effective for the City.

Mission:

The mission of the Division of Refuse Collection is to deliver in a timely manner a comprehensive, cost-effective, environmentally sound, and technically reliable residential solid-waste collection, disposal and reduction system for residents of the City of Columbus.


Refuse Collection Vision:

  • To become a leader in municipal solid-waste management by exploring and utilizing new collection methods and technologies for greater cost effectiveness and operating efficiencies without sacrificing service to the public.
  • To accomplish our mission statement through commitment and teamwork.
  • To appreciate, understand and respect the needs of our customers.
  • To foster and respect individual differences as to one's opinions, beliefs, values, and life goals.
  • To advocate open, honest and productive communications throughout the Division and community.

Division Policies

Division Procedures

The Division of Refuse Collection has served Columbus for more than 100 years. Visit the  Refuse Collection History Page to learn more about our Division's interesting past.

The city of Columbus Division of Refuse Collection picks up trash from 335,623 households (as of December 31, 2014) every week

  • 96 gallon households:  182,107
  • 300 gallon households:  45,145 
  • Multi-family households:  108,371 (Multi-family households include 94,362 dumpsters and 14,009 compactors)

Miscellaneous

City of Columbus Refuse Collection Exemption Service

  • The Exemption Program:  For residents who are handicapped or physically unable to put their Refuse out at the point of collection on their collection day
  • Residents who qualify for the exemption service can apply by contacting the City's 311 Customer Service Center at 311 or 614-645-3111 or online at  www.311.columbus.gov
  • Residents who apply for the Exemption Program will be sent a questionnaire and a doctor's statement to fill out and return to the Division of Refuse Collection

Public Litter Receptacles

  • There are approximately 645 wrought iron litter receptacles placed in the downtown business district and along neighborhood commercial revitalization (NCR) strips throughout the city that are serviced on a regular basis

Illegal Dumping

  • The Division of Refuse Collection has one Solid Waste Inspector who addresses illegal dumping in the City of Columbus
  • This inspector also supervises litter cleanups conducted by Community Service Workers
  • Residents can help stop illegal dumpers by calling the Environmental Crimes Task Force (formerly Nail-A-Dumper hotline) at (614) 871-5322
  • When you call the hotline you will be asked several important questions that will help us :
  • Address of where the dumping took place
  • Township or municipality where the dumping occurred
  • A description of the dumper, including gender, race, age and approximate height and weight
  • License plate number and description of the vehicle
  • A description of what type of material has been dumped