Department Publications

Annual Reports

• Annual Report 2024(PDF, 5MB)
• Annual Report 2023(PDF, 3MB)
• Annual Report 2022(PDF, 3MB)
• Annual Report 2021(PDF, 1MB)
• Annual Report 2020(PDF, 6MB)
• Annual Report 2019(PDF, 8MB)
• Annual Report 2018(PDF, 5MB)
• Annual Report 2017(PDF, 3MB)
• Annual Report 2016(PDF, 603KB)
• Annual Report 2015(PDF, 1MB)
• Annual Report 2014(PDF, 2MB)
• Annual Report 2013(PDF, 2MB)
• Annual Report 2012(PDF, 3MB)
• Annual Report 2011(PDF, 3MB)
• Annual Report 2010(PDF, 1MB)
• Annual Report 2009(PDF, 8MB)
• Annual Report 2008(PDF, 3MB)
• Annual Report 2007(PDF, 10MB)
• Annual Report 2006(PDF, 3MB)

Environmental Management System (EMS)

• EMS Awareness Procedure(PDF, 567KB)
• Citywide Environmental Policy - PO21(PDF, 47KB)
• ISO 14001 Self-Declaration(PDF, 66KB)

Strategic Plan 2025
Better Us(PDF, 439KB) - Strategic Plan 2025

Utility Update Newsletter & Bill Inserts

• Fall 2025:(PDF, 406KB) Lead Education - Reducing Exposure to Lead in Water
• Summer 2025(PDF, 823KB): Be a GreenSpot; FAQs About Sewer Overflows
• Spring 2025:(PDF, 1018KB) Clean Water Begins in Your Own Back Yard
• Winter 2025:(PDF, 889KB) Rates Support Growth and Infrastructure; Meter Replacements
• Fall 2024:(PDF, 406KB) Reducing Exposure to Lead in Water
• Summer 2024:(PDF, 875KB) Meter Replacement Project; Sewer Overflows
• Spring 2024:(PDF, 1MB) Clean Water Begins in Your Own Back Yard
• Winter 2024:(PDF, 2MB) Rates; Service Line Material Survey
• Fall 2023:(PDF, 718KB) Lead Education, Reducing Exposure to Lead in Water
• Summer 2023 Utility Update(PDF, 413KB)
• Spring 2023:(PDF, 2MB) Clean Water
• Winter 2023:(PDF, 251KB) Rates, Improvements, Discount Application
• Winter 2023:(PDF, 2MB) Enhanced Meter Project Brochure
• Fall 2022:(PDF, 718KB) Lead Education - Reducing Exposure to Lead in Water
• Summer 2022:(PDF, 434KB) Payment Options, Assistance; Sewer Overflows